White Geraldine
East Orange,NJ
Summary
Adept Telecommunications Operator with a proven track record at University Hospital, I excel in telephone switchboard operation and delivering exceptional customer service. Skilled in call routing and team collaboration, I significantly enhance front desk efficiency and caller satisfaction. My expertise and friendly approach ensure seamless communication and operational success.
Overview
18
18
years of professional experience
Work History
Telecommunications Operator
University Hospital
Newark , N.J
05.2006 - 03.2024
- Operated telephone switchboards and systems to advance and complete connections.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Paged employees over PA system to ensure prompt connection with callers.
- Documented all installation and repair work, maintaining accurate records for future reference.
- Operated telephone switchboard and routed calls to correct destination.
Education
Morrell High
Irvington, NJ01-1974
Skills
- Call routing
- Telephone switchboard operation
- Employee paging
- Communication skills
- Team collaboration
- Front desk operations
- Greeting customers
Timeline
Telecommunications Operator
University Hospital
05.2006 - 03.2024
Morrell High
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