Jacob Taylor
Mill Creek
Summary
Resourceful Telecommunications Operator known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in switchboard operations, emergency response coordination, and technical troubleshooting. Excel in communication, problem-solving, and adaptability, ensuring optimal performance in fast-paced environments.
Overview
10
10
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Telecommunications Operator
West Virginia State Police
Beverly
01.2022 - Current
- Operated communication systems for efficient dispatching of emergency services.
- Monitored radio channels to ensure clear and constant communication.
- Maintained accurate logs of calls and incidents for record-keeping purposes.
Sheriffs Deputy
Pocahontas County Sheriffs Office
Marlinton
03.2025 - 05.2025
- Enforced laws and regulations to maintain public safety and order.
- Conducted traffic stops and issued citations as necessary.
- Responded to emergency calls, providing immediate assistance to citizens.
Housekeeper Supervisor
Casago Snowshoe
Snowshoe
11.2020 - 01.2022
- Supervised housekeeping staff to maintain cleanliness and organization in guest accommodations.
- Trained new employees on cleaning procedures and safety standards for optimal performance.
- Inspected rooms and public areas to ensure compliance with quality and hygiene standards.
Store Manager
Par Mar Oil Conpany
Huttonsville
01.2020 - 11.2020
- Oversaw daily store operations and ensured compliance with company policies.
- Trained and mentored staff to enhance customer service skills.
- Managed inventory levels and conducted regular stock audits.
Finish Line Floater
AHF Productions
Beverly
07.2019 - 01.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Restaurant Server
C&J’s Restaurant
Valley Bend
05.2016 - 12.2019
- Provided exceptional customer service to ensure guest satisfaction.
- Took orders accurately and communicated them to the kitchen staff.
- Maintained cleanliness and organization of dining area throughout shifts.
Par Mar Oil Company
Cashier Customer Service
Huttonsville
03.2019 - 07.2019
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Education
Tygarts Valley Middle High School
Mill Creek, WVSkills
- Communication systems
- Emergency dispatching
- Incident documentation
- Radio operation
- Public safety enforcement
- Call monitoring
- Staff training and mentoring
- Effective communication
- Time management
- Call routing
- Incident reporting
Certification
- Weapons NCIC certified
References
References available upon request.
Timeline
Sheriffs Deputy
Pocahontas County Sheriffs Office
03.2025 - 05.2025
Telecommunications Operator
West Virginia State Police
01.2022 - Current
Housekeeper Supervisor
Casago Snowshoe
11.2020 - 01.2022
Store Manager
Par Mar Oil Conpany
01.2020 - 11.2020
Finish Line Floater
AHF Productions
07.2019 - 01.2020
Par Mar Oil Company
Cashier Customer Service
03.2019 - 07.2019
Restaurant Server
C&J’s Restaurant
05.2016 - 12.2019
Tygarts Valley Middle High School