Whitley Grant
Mount Vernon
Summary
At Ulta Beauty and Greater Mobile Urgent Care, I excell in delivering top-notch customer service and
managing multiple projects with a keen eye for detail, ensuring high quality outcomes. My strong work ethic and excellent communication skills, coupled with the ability to multitask and organize efficiently, drove significant improvements in customer satisfaction and operational
efficiency. I'm seeking to leverage my experience and dedication to join your team.
Overview
3
3
years of professional experience
Work History
Receptionist
Greater Mobile Urgent Care
01.2025 - Current
- Managed patient check-in and check-out processes efficiently, enhancing overall workflow.
- Coordinated appointment scheduling using electronic health record systems for optimal resource allocation.
- Assisted in maintaining medical records accuracy, ensuring compliance with healthcare regulations.
- Responded to patient inquiries, providing information on services and guiding them through processes.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained accurate cash drawer and balanced registers at shift end.
Beauty Advisor/ Task Associate
Ulta Beauty Inc.
05.2023 - 12.2024
- Assisted customers in selecting beauty products tailored to individual needs and preferences.
- Organized promotional displays to highlight seasonal products and drive sales.
- Conducted inventory checks to maintain optimal stock levels of popular items.
- Maintained counter and display areas for cleanliness and organization.
- Processed customer transactions efficiently using point-of-sale systems.
Sports Management Sales
Mobile Storm Volleyball
11.2022 - 05.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Education
Associate of Science -
Bishop State Community College
Mobile, ALAssociate of Science - Dental Assistant
Coastal Alabama Community College
Bay Minette, AL05-2027
Faith Academy
Mobile, AL05-2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry -Microsoft Word, Excel, ADP, and EHR
- Appointment scheduling
- Greeting and seating clients
- Positive and professional
- Records management
Accomplishments
Faith Academy Volleyball Team
Mobile Club Volleyball
Bishop State Community College Volleyball Team
Timeline
Receptionist
Greater Mobile Urgent Care
01.2025 - Current
Beauty Advisor/ Task Associate
Ulta Beauty Inc.
05.2023 - 12.2024
Sports Management Sales
Mobile Storm Volleyball
11.2022 - 05.2023
Associate of Science -
Bishop State Community College
Associate of Science - Dental Assistant
Coastal Alabama Community College
Faith Academy
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