Summary
Overview
Work History
Education
Skills
Timeline
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Whitney East

Groton,CT

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

12
12
years of professional experience

Work History

Certified Nursing Assistant

Groton Regency
08.2018 - 11.2023
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Checked patient vitals such as temperature, blood pressure, and respirations.
  • I had some receptionist training due to an injury at work, i would work the front desk, answering the phones, directing family members where to go, using the fax machine.

Cashier

Circle K
03.2016 - 05.2017
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Operated cash register to record transactions accurately and efficiently.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.

Meijer

Receiving Department
02.2012 - 05.2015
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Unloaded pallets and deliveries and organized products in warehouse part of the store.
  • Sorted and delivered materials to different work areas and staff.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

Night Shift Worker

Marsh
02.2012 - 08.2013
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Consistently maintained high-quality customer service during overnight hours, contributing to strong client.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Answered customer questions and provided detailed product information.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves to match planogram images and instructions.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.

Education

High School Diploma -

New London Adult & Continuing Education
New London
05.2019

Skills

  • Time Management
  • Dressing assistance
  • Dementia and Alzheimer's knowledge
  • Patient Safety Management
  • Maintaining privacy
  • Client documentation
  • Emotional Support
  • Reliable team player
  • Positioning Patients
  • Documenting behaviors

Timeline

Certified Nursing Assistant

Groton Regency
08.2018 - 11.2023

Cashier

Circle K
03.2016 - 05.2017

Meijer

Receiving Department
02.2012 - 05.2015

Night Shift Worker

Marsh
02.2012 - 08.2013

High School Diploma -

New London Adult & Continuing Education

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Whitney East