WHITNEY EVANS SMITH
Bentonville,AR
Summary
Accomplished Project Coordinator and Senior Property Manager with a robust background in property management and construction coordination. Proficient in overseeing tenant relations, managing maintenance operations, and implementing effective property management software. Committed to fostering collaboration and achieving compliance while optimizing financial performance across multiple properties.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Senior Property Manager
Pro Advantage Property Managment
Bentonville, AR
03.2025 - 03.2026
- Managed tenant relations, fostering satisfaction and promptly addressing concerns.
- Executed monthly rent collections, maintaining accurate records of payments received.
- Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
- Resolved tenant complaints in a timely manner.
- Screened potential tenants through background checks, credit reports, references.
- Developed budgets for property expenses, monitoring financial performance closely.
- Coordinated maintenance and repairs to resolve property issues in a timely manner.
- Conducted regular property inspections to maintain standards and compliance.
- Trained and mentored junior staff in property management best practices.
- Provided guidance and support to junior members of the team when needed.
- Liaised with vendors to secure services at competitive rates for properties managed.
- Negotiated contracts with vendors for the maintenance of properties.
- Coordinated repairs or renovations with contractors.
- Implemented property management software for streamlined operations and reporting.
- Analyzed market conditions to determine optimal rental rates for each property.
- Advertised vacancies via online listings, newspaper ads.
- Managed and oversaw operations, maintenance and administration of properties.
Customer Success Manager (6 Month Contract Job)
Edwards Kidde Company
Bradenton, FL
10.2024 - 02.2025
- Updating all assigned fire alarm and paging system projects for Walmart
- Build out all construction tracker excel sheets for all jobs to track daily progress
- Collect all daily progress reports from all project managers to ensure all projects are on track to finish by construction end date
- Updating quickbase in the Walmart portal for all fire alarm jobs
- Hosting construction meetings to give all updates daily on the progress of each job
- Schedule technicians for work orders assigned by Walmart for fire alarms and paging systems
- Tracking all PO orders for equipment ordered for each project
- Attending all weekly meetings hosted by Walmart to provide updates on all fire alarm and paging systems jobs
Construction & PM Coordinator
Tarsco Bolted Tank
Goodman, MO
05.2024 - 10.2024
- Schedule all crews and sub crews for all jobs
- Build out all construction tracker excel sheets for all jobs to track daily progress
- Collect all daily progress reports from all crews to ensure job is on schedule
- Build and submit and track all Parts Orders, Damaged or missing material on the jobsite
- Timesheets & Payroll for all internal crews
- Run construction meetings to give all updates daily on the progress of each job
- Schedule all internal crews for repair jobs based on customer needs
- Schedule and call off all rental equipment
- Host Kickoff meetings with crews assigned to job
- Send out all construction prints to subcontractors for job bids
- After budget is reviewed and subcontractor is assigned, send out information packet for job
- Meetings with PM's to make sure all jobs are on track and all issues are addressed
- Update P6 tracker for forecasting any build out schedule issues and delays
- Contact all onsite foremen to collect POD's for any material delivered direct to site
Commercial & Industrial Project Coordinator
Steelworx Industrial Group/SWX
Fayetteville, AR
02.2024 - 05.2024
- Send out all conditional and non-conditional lien waivers
- Assist PM's & Foreman's with all aspects of the commercial electrical of the new Wal-Mart campus
- Building new jobs in Procore
- Tracking all jobs financials
- Run P&L reports for all jobs
- Track all electricians and plumber's time
- Enter all division employees time into financial tracking
- Enter in all pick tickets for materials
- Enter in all gas receipts for company trucks
- Setup all new hires in procore
- Contact vendors for all invoices monthly and enter them into financial tracking per job
- Process all change orders for current jobs
- Assist all PM's with pricing for all jobs
- Construction
Leasing/Property Manager
PBS PROPERTIES
Fayetteville, AR
08.2022 - 02.2024
- Leasing/Managing 450+ properties within a 40-mile radius
- Showing of all available units
- Move out procedures to include damages and repairs to units
- Scheduling contractors for repairs for all work scope of each unit
- Ensuring all work has been completed by contractors for units which includes remodels and new builds
- Running all applications for potential tenants to include background check and prior rental history
- Handle all move in procedures for new tenants unit, deposit and prorated rent, move in dates and utility account information
- Handle 500 + monthly in bound phones leads for our rental properties
- Listing all properties for team agents
- Marketing all properties on social media
- Providing customer service for clients to setup photos and make sure all paperwork for listings are accurate
- Meeting with clients to help assist them to find a rental property
- Follow up with all clients to insure the rental property is satisfactory and all paperwork through property management company is complete
- Building pipeline as a buying and selling agent
- Marketing/ Facebook and Website
- Recruit Drivers
- Run Background Checks along with Driving Record to make sure all drivers meet job qualifications
- Setup DOT Physical Appointments, Drug Screening and Orientation
- Weekly Manager Meetings to go over turnover rate and all updated DOT information
- Provide excellent customer service
- Schedule pickup and delivery appointments and track all shipments in transit
- Sourcing carriers, Quote and Cover Truckloads (Dry Van, Flatbed, Reefer)
- Setup and Update carrier profiles (Check MC #, Update Ins, Safety Scores)
- Provide excellent customer service to 20+ major clientele
- Maintain a monthly sales goal of $100,000
- Obtain new clients and work with them to understand their transportation needs to gain future business
- Load Building in the QVT system and tracking the loads to make sure they meet on time pick up and arrival times
Listing Manager/Leasing Specialist/Agent
KELLER WILLIAMS MARKET PRO REALTYTHE DULEY GROUP
Rogers, AR
02.2021 - 09.2021
- Managed property listings and ensured accurate information dissemination.
- Coordinated with agents to schedule showings and open houses effectively.
- Oversaw marketing strategies to promote listings across various platforms.
- Facilitated communication between buyers, sellers, and real estate agents efficiently.
- Managed multiple projects simultaneously while maintaining high levels of accuracy and attention-to-detail.
- Responded promptly to inquiries from customers concerning available properties or services offered.
- Developed and maintained relationships with clients to ensure accurate listing information was provided.
Logistic Coordinator/Freight Broker
FREIGHT DIRECT INC.
Bella Vista, AR
12.2017 - 09.2019
- Coordinated logistics and shipping schedules for timely deliveries.
- Managed communication between clients and freight carriers effectively.
- Developed and maintained tracking systems for shipments and inventory.
- Assisted in resolving customer inquiries and transportation issues promptly.
- Organized documentation for import/export compliance and regulatory requirements.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Resolved customer complaints in a timely manner while upholding company standards.
- Monitored project progress and provided updates to stakeholders.
Education
High School Diploma -
Decatur High School
Decatur, AR05-2002
Skills
- Property Management Software
- Cloud Collaboration
- Regulatory Compliance
- Tenant Screening
- Tenant Verification
- Real Estate Listings
- Construction Oversight
- Financial Analysis
- Financial Oversight
- Cost Control
- Project Management
- Project Coordination
- Project Scheduling
- Logistics Management
- Vendor Management
- Vendor Sourcing
- Data Analysis
- Data Sync
- Excel
- Microsoft Office Suite
- PowerPoint
- Outlook
- Cloud Collaboration
- Document Management
- Safety Compliance
- FMCSA screening
- Team Leadership
- Relationship Building
- Client Engagement
- Communication skills
- Problem Solving
- Property Development
- Construction oversight
- Vendor Sourcing
- Financial Oversight
- Project Management
Certification
OSHA 10
Timeline
Senior Property Manager
Pro Advantage Property Managment
03.2025 - 03.2026
Customer Success Manager (6 Month Contract Job)
Edwards Kidde Company
10.2024 - 02.2025
Construction & PM Coordinator
Tarsco Bolted Tank
05.2024 - 10.2024
Commercial & Industrial Project Coordinator
Steelworx Industrial Group/SWX
02.2024 - 05.2024
Leasing/Property Manager
PBS PROPERTIES
08.2022 - 02.2024
Listing Manager/Leasing Specialist/Agent
KELLER WILLIAMS MARKET PRO REALTYTHE DULEY GROUP
02.2021 - 09.2021
Logistic Coordinator/Freight Broker
FREIGHT DIRECT INC.
12.2017 - 09.2019
High School Diploma -
Decatur High School