Whitney Fish
Lexington,KY
Summary
Results-driven Radiology Billing Manager with expertise in billing operations, audit support, and claims processing. Proven success in streamlining workflows and enhancing team performance, driving accuracy and compliance in the medical billing field. I have directly worked with Passport Provider Representatives and State Employees with the department for Medicaid services to successfully work through issues. I have over 17 years experience in the medical billing field and could really connect with Molina Healthcare providers because I have been on that side of billing to understand any issues.
Overview
21
21
years of professional experience
Work History
Radiology Billing Manager
Central Kentucky Radiology
05.2008 - Current
- Managed billing operations, ensuring accuracy and compliance with healthcare regulations.
- Led team in resolving complex billing inquiries, improving customer satisfaction.
- Implemented process improvements that streamlined billing workflows and reduced errors.
- Trained new staff on billing software and best practices, enhancing team performance.
- Coordinated with healthcare providers to verify insurance claims and payment statuses.
- Analyzed billing data to identify trends and recommend strategic adjustments for revenue optimization.
- Oversaw monthly financial reporting, ensuring timely submission and accuracy of records.
- Developed training materials that improved onboarding efficiency for new billing personnel.
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
Assistant Manager
New To You Consignment Shop
05.2005 - 02.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Woodford County High School
Versailles, KY06-2001
Skills
- Audit support
- Personnel oversight
- Accounts receivable management
- Claims processing
- Training and mentoring
- Staff training and development
- Team building
- HIPAA
- Medical billing expertise
- Workflow planning
- Process improvements
- Denial management
Timeline
Radiology Billing Manager
Central Kentucky Radiology
05.2008 - Current
Assistant Manager
New To You Consignment Shop
05.2005 - 02.2008
Woodford County High School