Whitney Floyd
New Braunfels
Summary
Sales professional with experience in pharmaceutical and DME sales, specializing in territory management and market research. Proven track record of building strong relationships with healthcare providers and consistently surpassing sales goals. Focused on delivering value and driving growth in managed territories.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Byram Healthcare (DME)
Austin, Texas (Central Texas Territory)
01.2025 - Current
- Established successful account relationships by building rapport and maintaining consistent communication.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Pharmaceutical Sales Specialist (Primary Care)
AstraZeneca Pharmaceuticals
Nacogdoches, Texas (East Texas Territory)
02.2022 - 08.2024
- Develop and execute business plans for various products in the respiratory and CVRM portfolio, targeting primary care and specialty physicians
- Built strong long-term connections with 135 customers around East Texas
- Consistently exceeded sales goals by at least 10% per quarter in 2023
- (2024) Demonstrated success in selling new product to urgent care and family practice by researching the territory to analyze new leads and target customers.
- Streamlined internal processes by implementing innovative CRM tools, leading to improved organization and productivity among team members.
- Maintained a expert knowledge of product portfolio, enabling successful promotion of various therapeutic options to medical professionals.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
Research and Development Specialist
Bluebonnet Nutrition/Nutraceutical
Sugar Land, Texas
06.2021 - 02.2022
- Research the supplement market and identify competitors
- Create competitive analysis to determine and provide visual of Industry leaders pros/cons
- Work with the marketing team to launch new products
- Complete all required education/training on new product launches
- Provide timely and frequent written and verbal reporting of new product development activities.
Customer Service Representative
Offshore Technology Research Center, Texas A&M University
College Station, Texas
08.2018 - 05.2021
- Assist in facility utilization
- Coordinate employee meetings and events
- Manage budget- process and log invoices.
- Responded to customer requests for products, services, and company information.
Sales Associate
Aggieland Outfitters
College Station, Texas
05.2017 - 08.2018
- Established successful account relationships by building rapport and maintaining consistent communication.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Education
Bachelor of Science - Nutrition & Food Sciences
Texas A&M University
College Station, Texas05.2021
No Degree - Health Sciences
Angelina College
Lufkin, Texas05.2017
Skills
- Goal-Oriented
- Customer Engagement
- Medical Terminology
- Territory Management
- CRM Software
- Business growth and retention
- Teamwork and Collaboration
- Adaptability and Flexibility
- Relationship Building
Certification
- Certified Nursing Assistant (CNA), 05/01/17
- Phlebotomist, 05/01/17
Timeline
Territory Sales Manager
Byram Healthcare (DME)
01.2025 - Current
Pharmaceutical Sales Specialist (Primary Care)
AstraZeneca Pharmaceuticals
02.2022 - 08.2024
Research and Development Specialist
Bluebonnet Nutrition/Nutraceutical
06.2021 - 02.2022
Customer Service Representative
Offshore Technology Research Center, Texas A&M University
08.2018 - 05.2021
Sales Associate
Aggieland Outfitters
05.2017 - 08.2018
Bachelor of Science - Nutrition & Food Sciences
Texas A&M University
No Degree - Health Sciences
Angelina College