Whitney Garcia Ortiz
Kissimmee
Summary
- Highly Motivated and Always Open-minded
- More than 15 years experience in the food service industry.
- Food handlers License recently renewed. More than willing to obtain Serv Safe.
- Able to pick things up quickly and I am always willing to take on more responsibility.
- I enjoy dealing with customers. I have the gift to make people feel comfortable.
- Food and hospitality are my life's passion and I enjoy what I do and it always shows in my work. Authorized to work in the US for any employer
Overview
23
23
years of professional experience
1
1
Certification
Work History
Line Cook
Island H2O
Kissimmee, FL
03.2026 - Current
- Prepared high-quality dishes in accordance with menu specifications and safety standards.
- Maintained cleanliness and organization of workstations to ensure efficient workflow.
- Collaborated with team members to execute timely service during peak hours.
- Trained new staff on kitchen procedures, equipment use, and food safety protocols.
Server
IHOP
Kissimmee, FL
04.2022 - 10.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently in fast-paced dining environment.
- Trained new staff on menu offerings and service standards to enhance team performance.
- Collaborated with kitchen staff to ensure timely food delivery and quality presentation.
- Resolved customer complaints promptly, maintaining a positive dining experience for all guests.
- Maintained cleanliness and organization of work areas, adhering to health and safety regulations.
Cook/Server. Assistant event coordinator
Tarrant Catering
Tampa, FL
10.2010 - 04.2021
- Began as a kitchen helper.
- Showed initiative and was given more responsibilities.
- Promoted to inventory Specialist and afterwards Assistant event coordinator
Sonic Carhop
Sonic Drive-In
Kissimmee, FL
01.2003 - 08.2009
- Took customers orders
- Responsible for making beverages and desserts
- Delivered for to the customer on skates
- Regular side duties for shift change
Education
Some college - Pharmacology
Florida State University
Orlando, FL06-2009
Bachelor of Hospitality Management - Cultural Studies
Florida Technical College
Orlando, FL05-2015
Skills
- Culinary experience
- Time management
- Food preparation
- Upselling
- Restaurant experience
- Menu planning
- Dietary aide experience
- Food handling
- Meal preparation
- Kitchen experience
- Knife skills
- Food industry
- Cooking
- Food safety
- Catering
Certification
- OSHA 10 July 2022 to Present 10 hr. Course in safety at the work place.
- Food Handlers License July 2022 to July 2024 Basic kitchen principles which practice food safety
Languages
Fluent in English and Spanish - Fluent
Timeline
Line Cook
Island H2O
03.2026 - Current
Server
IHOP
04.2022 - 10.2025
Cook/Server. Assistant event coordinator
Tarrant Catering
10.2010 - 04.2021
Sonic Carhop
Sonic Drive-In
01.2003 - 08.2009
Some college - Pharmacology
Florida State University
Bachelor of Hospitality Management - Cultural Studies
Florida Technical College
Awards
Escoffier Honors Award
November 2015