Whitney Garden
Hermantown,Minnesota
Summary
Skilled Business Development leader offering 5 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Kolar Toyota
10.2018 - Current
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Represented company at conferences and community events.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Organize and maintain calendars.
- Promptly resolve customer requests, complaints & reviews on all platforms.
Business Development Representative
Kolar Toyota
04.2016 - 10.2018
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Quoted prices, credit terms and other bid specifications.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Informed customers of promotions to increase sales productivity and volume.
Website Editor
The Colour Lounge Salon And Spa
06.2016 - 07.2018
- Supported content edits and updated digital publications, e-mail content and other digital platforms as assigned by the owner.
- Improved website functionality by redesigning, updating and implementing plug ins and extensions.
Education
High School Diploma -
Duluth East High School
Duluth06.2015
Associate of Arts -
Lake Superior College
Duluth, MN2016
Skills
- Goals and Performance
- Account Management
- Process Improvement
- Cold Calling
- Client Base Retention
- Training and Development
- Team Leadership
- Event Planning
Timeline
Business Development Manager
Kolar Toyota
10.2018 - Current
Website Editor
The Colour Lounge Salon And Spa
06.2016 - 07.2018
Business Development Representative
Kolar Toyota
04.2016 - 10.2018
High School Diploma -
Duluth East High School
Associate of Arts -
Lake Superior College
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