Professional Summary
Overview
Work History
Education
Skills
Timeline

Whitney Griffo

Premier Family Medicine
Greenwood,IN
12
Years of experience

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Work History

Medical Billing and Collections Specialist

3 Years 7 Months
Premier Family Medicine | 01.2023 - Current
  • Reviewed and processed medical claims for accuracy and compliance with regulations.
  • Submitted electronic claims to Medicare and commercial insurance for family practice providers using ICD-10-CM and HCPCS coding.
  • Verified patients' insurance eligibility, benefits when needed.
  • Collaborated with healthcare providers to verify insurance eligibility and benefits.
  • Collaborated with healthcare providers/patients to verify insurance eligibility and benefits to minimize delayed reimbursement.
  • Conducted follow-ups on outstanding accounts, reducing delinquency rates effectively.
  • Posted insurance and patient payments

Job Coordinator

1 Year 10 Months
FRSTeam by Milto Cleaners | 03.2021 - 01.2023
  • Served as the primary point of contact between homeowners, insurance adjusters, technicians, and the project manager
  • Coordinated daily service schedule for multi-state territory.
  • Face paced, emergency service oriented, constantly adapting to change
  • Manage all intake, scheduling, logistics and customer communication

Essential Skills Teachers Assistant

6 Months
Pleasent Grove Elementary | 09.2020 - 03.2021
  • Developed and maintained positive relationships with students, parents, and staff to foster a supportive environment.
  • Assisted in implementing educational programs aligned with curriculum standards and school objectives.
  • Coordinated classroom activities to enhance student engagement and learning outcomes.
  • Organized events and workshops that promoted community involvement and student participation.
  • Documented the student's growth throughout the school year

Administrative Assistant

3 Years 2 Months
Season Hospice and Palliative Care | 02.2015 - 04.2018
  • Coordinated communication between clinical staff, patients, families, pharmacies and referral sources.
  • Maintained confidential patient records and ensured HIPAA compliance
  • Prepared, organized, and processed medical documentation and physician orders
  • enter and updated patient information accurately in electronic medical record EMR systems

Education

Medical Office Specialist

Kaplan College | Indianapolis, IN
  • 3.21 GPA

Skills

Medical terminology
Electronic health records experience
Payment processing
Data entry
Claims processing
Payment reconciliation
Time management

Timeline

Medical Billing and Collections Specialist

Premier Family Medicine
01.2023 - CurrentRead More

Job Coordinator

FRSTeam by Milto Cleaners
03.2021 - 01.2023Read More

Essential Skills Teachers Assistant

Pleasent Grove Elementary
09.2020 - 03.2021Read More

Administrative Assistant

Season Hospice and Palliative Care
02.2015 - 04.2018Read More

Kaplan College

Medical Office Specialist
Read More
Whitney Griffo