Whitney Hampson
Albany,GA.
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 5 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
13
13
years of professional experience
Work History
Owner
SOWEGA Pool Service
11.2018 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Trained and developed team members to build human capital.
- HR, Payroll clerk, Accounts Payable, Accounts Receivable, Office Manager, wore many hats across all departments.
Dental Insurance Coordinator
Longleaf Dental
06.2016 - 04.2020
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Maintained accurate records of customer payments.
- Used data entry skills to accurately document and input statements.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Generated monthly billing and posting reports for management review.
- Responded to customer concerns and questions on daily basis.
Treatment Coordinator
Veilands Orthodontics
03.2011 - 06.2016
- In charge of all new patient exams, treatment conferences, and records appointments
- Handled all marketing, internal and external, which consisted of talking to schools, setting up meetings with Dr.’s offices, office contests, keeping all social media updated
- Liaison between patients and specialists
- Handled all transfer patient care
- Performed in team leader capacity and organized all treatment and placement activities.
- Explained treatment choices to patients and helped determine best options.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Laid out potential payment plans for patients.
Education
Some College (No Degree) -
Georgia Southern University
Statesboro, Ga.High School Diploma -
Deerfield Windsor
Albany, GA.05.2002
Skills
- Insurance Recommendation
- Board Oversight
- Business Administration
- Consulting
- Training and Development
- Marketing
- Business Development
- Project Management
- Staff Training
- Sales Growth
- Approachable and Outgoing
- Balanced Work Ethic
Timeline
Owner
SOWEGA Pool Service
11.2018 - Current
Dental Insurance Coordinator
Longleaf Dental
06.2016 - 04.2020
Treatment Coordinator
Veilands Orthodontics
03.2011 - 06.2016
Some College (No Degree) -
Georgia Southern University
High School Diploma -
Deerfield Windsor
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