Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Whitney Hancock
Open To Work

Whitney Hancock

Sales Associate
Thomasville,NC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service RepresentativeCashierRetail Sales AssociateReceptionistHousekeeper

Work Type

Full TimePart Time

Location Preference

RemoteOn-Site
Location: Thomasville, NCLexington, NCDenton, NCHigh Point, NC
Open to relocation: No

Salary Range

$10/hr - $1000/hr

Important To Me

Work-life balanceCareer advancementHealthcare benefits

Summary

Sales Associate experienced in cash handling accuracy and customer service. Enhanced store visual appeal and promoted merchandise through effective teamwork and problem-solving skills, fostering a welcoming shopping environment. Dedicated to driving customer satisfaction and consistently recognized for maintaining high standards and receiving positive feedback.

Overview

11
11
years of professional experience

Work History

Sales Associate

Rose's Discount Store
04.2023 - 06.2023
  • Maintained calm demeanor while resolving customer issues in busy, high-stress situations, enhancing overall shopping experience.
  • Processed transactions efficiently using point-of-sale system to enhance checkout experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Set up displays and signage to support promotional activities, attracting customer attention and driving sales.
  • Organized racks and shelves to enhance store visual appeal, engage customers, and promote merchandise effectively.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained store cleanliness and visual merchandising standards to attract customers.

Sales Associate

Dollar General Store
05.2012 - 11.2012
  • Educated clients on promotional offerings and products, increasing customer engagement and sales.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained organized and welcoming store appearance, enhancing customer shopping experience.
  • Oversaw daily cash register activities to ensure smooth transactions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Ensured store cleanliness and upheld visual merchandising standards, attracting and retaining customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prepared merchandise for sales floor by pricing or tagging.

Cashier

McDonald's Restaurant
01.2012 - 02.2012
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Executed cash register operations with accuracy, maintaining balanced cash drawers at shift end.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Used POS system to enter orders, process payments and issue receipts.
  • Welcomed customers and helped determine their needs.
  • Addressed customer complaints professionally, enhancing customer relations and loyalty.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Managed inventory by ensuring timely restocking of supplies.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Thomas Jefferson University
Philadelphia, PA

Skills

  • Cash handling accuracy
  • Product replenishment
  • Inventory control
  • Merchandise display
  • Store maintenance
  • Store opening and closing
  • Customer service
  • Team collaboration
  • Time management
  • Multi-tasking strength
  • Problem-solving
  • Conflict management

Timeline

Sales Associate

Rose's Discount Store
04.2023 - 06.2023

Sales Associate

Dollar General Store
05.2012 - 11.2012

Cashier

McDonald's Restaurant
01.2012 - 02.2012

High School Diploma -

Thomas Jefferson University
Whitney HancockSales Associate