Whitney Hobbs
Spanaway,WA
Summary
As an avid golfer, who has a heart for competition and growing the game of golf, the experience on the course will bring invaluable experience to helping run championships. With the experience of working at a golf course, this will allow someone like myself to know what to expect when it comes to concerns, questions or even recommendations to make the event better. The experience as a 911 dispatcher has prepared me to handle last minute changes, decisions and how to handle myself under an immense amount of stress and emotion.
Overview
20
20
years of professional experience
Work History
911 Dispatcher
South Sound 911
Tacoma, WA
10.2016 - Current
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Read system maps
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Worked with Microsoft Office such as Excel, Word, Outlook, Powerpoint
Head Girls Golf Coach
Puyallup School District
Puyallup, WA
08.2015 - 05.2021
- Networked with parents, staff and community leaders to build reputation and recruit new students.
- Assisted facility staff with resolving player complaints and made minor administrative decisions as appropriate.
- Helped team members achieve goals through commitment to success of individual students as standard of successful coaching.
- Modeled good sportsmanship and responsible behavior on greens to students to instill good etiquette and safety practices.
- Educated players regarding course policy, current cart policy and speed of play.
- Demonstrated swinging and putting techniques while explaining concepts of core stabilization and proper footwork to guide motion through proper arc.
- Warned players of safety issues present on course, reporting incidents and requesting maintenance staff as appropriate.
- Established clear benchmarks for performance and monitored individual and team progress.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Grew the girls golf program to be one of the most competitive in the league
Head Coach
First Tee Of Seattle
Seattle, WA
03.2016 - 08.2017
- Prepared athletes for special competitions and tournaments.
- Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
- Developed team strategy based on knowledge of fundamentals, team member skills and competition statistics.
- Devised lessons on introductory and advanced skills to support safe and guided athlete development.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
Sales Associate
Puetz Golf
Tacoma, WA
03.2015 - 03.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Prepared large cash deposits with zero discrepancies.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Held multiple certifications in fitting through Taylormade, Ping, Callaway, and Mizuno.
- Club Work (i.e. grip changes, shaft changes)
- Worked with Microsoft Office and Point of Sale
Sales Associate
Dicks Sporting Goods
Puyallup, WA
11.2011 - 03.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Held certifications for Taylormade, Mizuno, Ping, and Callaway brands for golf club fittings.
- Club work (i.e grip changes, shaft changes)
- Cashier experience, working with Point of Sale system
Golf Shop Associate
The Home Course
DuPont, Washington
06.2009 - 08.2012
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Promoted game of golf and specific golf course and maintained high level of professionalism and service.
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals
- Ran junior golf camps.
- Assisted in setting up, running, and hosting golf tournaments with other staff and grounds crew.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Prioritized helping customers over completing other routine tasks in store.
Education
Bachelor of Arts - Criminal Justice
Washington State University
Pullman, WA05.2013
Some College (No Degree) -
Pacific Lutheran University
Tacoma, WASome College (No Degree) - Criminal Justice
Biola University
La Mirada, CAHigh School Diploma -
Emerald Ridge High School
Puyallup, WA06.2008
Skills
- Rapid Needs Assessment
- Cross-Departmental Teamwork
- Data Entry
- Documentation and Recordkeeping
- Data Systems Operation
- Radio Frequencies Monitoring
- Golf Tournament hosting
- Running junior golf camp and women's clinics
- Golf Instruction
- Flexible Hours
- Customer Relations
CPR and First Aid Certified
I routinely renew my CPR and First Aid Certification every two years, not required by my current job, but because I think it is valuable knowledge.
Timeline
911 Dispatcher
South Sound 911
10.2016 - Current
Head Coach
First Tee Of Seattle
03.2016 - 08.2017
Head Girls Golf Coach
Puyallup School District
08.2015 - 05.2021
Sales Associate
Puetz Golf
03.2015 - 03.2016
Sales Associate
Dicks Sporting Goods
11.2011 - 03.2015
Golf Shop Associate
The Home Course
06.2009 - 08.2012
Bachelor of Arts - Criminal Justice
Washington State University
Some College (No Degree) -
Pacific Lutheran University
Some College (No Degree) - Criminal Justice
Biola University
High School Diploma -
Emerald Ridge High School
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