Whitney Hollingsworth
Sioux Falls,SD
Summary
Dynamic Leasing Specialist with a proven track record at Thies and Talle Management, showcasing exceptional tenant issue resolution and sales aptitude. Excelled in enhancing tenant satisfaction and securing new leases through personalized tours and diligent service. Skilled in RealPage and known for outstanding telephone etiquette, consistently exceeding leasing targets by fostering strong client relationships.
Overview
11
11
years of professional experience
Work History
Leasing Specialist
Thies and Talle Management
Sioux Falls, SD
07.2015 - Current
- Delivered outstanding customer service to tenants and potential renters during the leasing process.
- Ensured timely collection of rent payments from existing tenants and addressed any delinquent accounts accordingly.
- Resolved conflicts between tenants in a professional manner while adhering to applicable laws.
- Performed regular property inspections and documented any necessary repairs or maintenance.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Responded to customer inquiries about leasing options via phone, email, or in-person visits.
- Processed tenant move-ins by collecting deposits, signing leases, and providing orientation materials.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Conducted informative and personalized tours, resulting in new leases.
Hair Stylist
Great Clips
Sioux Falls, SD
11.2013 - 10.2015
- Greeted customers, answered phones and booked appointments.
- Managed cash register transactions during checkout process.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Developed relationships with new clients through referrals from existing customers.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Educated clients on proper home hair care maintenance techniques.
Education
Cosmetologist - Cosmetology
Stewart School
Sioux Falls SD10-2013
Skills
- Telephone and email etiquette
- Tenant issue resolution
- Fair housing regulations knowledge
- Showing and leasing of units
- Knowledgeable in RealPage
- Goal oriented
- Sales and marketing aptitude
- Maintenance requests handling
References
References available upon request.
Timeline
Leasing Specialist
Thies and Talle Management
07.2015 - Current
Hair Stylist
Great Clips
11.2013 - 10.2015
Cosmetologist - Cosmetology
Stewart School
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