Whitney Krantz
Bradenton,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
House Manager and Family Assistant
Shepard Family
04.2024 - Current
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
Office Supervisor (Seasonal/Remote)
JFKrantz Nursery Inc
01.2024 - Current
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Kept records in Quickbooks to maintain customer data by entering and updating information.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
High Profile Nanny
Braun Family
10.2022 - 01.2024
- Supported children in daily activities, including playing, meals and snacks, hygiene and socialization. Light house keeping, including washing and drying dishes as well as making beds and cleaning kids play areas.
- Traveling with family to golf tournaments and providing child with attention in safe and happy environment.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
Licensed Massage Practitioner
Souly Massage LLC
12.2021 - Current
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning session.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
High Profile Nanny and House Manager
FBMM Entertainment Business Management
08.2020 - 01.2021
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Assisted with light housekeeping duties as well as running errands.
Education
LMT - 750 Hour Program: 80 Clinical Hours
Sarasota School of Massage Therapy
Sarasota, FL11.2021
John Carroll University
Cleveland, OH2016
High School Diploma -
Williamsville North High School
Williamsville, NY06.2012
Skills
- Office Management
- Multi-tasking
- Customer Relations
- Information Protection
- Organizational Skills
- Scheduling Coordination
- Data Entry
- Training and coaching
Certification
- Licensed Massage Therapist
- Registered Yoga Teacher
- CPR/First Aid
References
Amy Catrabone 716-982-1929
Michelle Braun. 561-568-4950
Denise Hendricks 716-435-0078
Cheryl O'neil. 716-289-7372
Timeline
House Manager and Family Assistant
Shepard Family
04.2024 - Current
Office Supervisor (Seasonal/Remote)
JFKrantz Nursery Inc
01.2024 - Current
High Profile Nanny
Braun Family
10.2022 - 01.2024
Licensed Massage Practitioner
Souly Massage LLC
12.2021 - Current
High Profile Nanny and House Manager
FBMM Entertainment Business Management
08.2020 - 01.2021
- Licensed Massage Therapist
- Registered Yoga Teacher
- CPR/First Aid
LMT - 750 Hour Program: 80 Clinical Hours
Sarasota School of Massage Therapy
John Carroll University
High School Diploma -
Williamsville North High School
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