Whitney Payne
Atlanta,GA
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. I choose to be organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Seasonal Server Collaborator
Community Entertaining Local Events
2022.06 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported needs of local events- seasonal staff who attended to specific needs of countless customers daily for ALL local collaborated events with social relevancy and intentionality.
Server
The Gathering Spot
2020.10 - 2022.10
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Entertainer Server
The Pink Teacup
2018.02 - 2019.07
- Adapted to various performance styles to suit diverse audiences.
- Collaborated with other departments in facility to promote teamwork and heighten service quality.
- Negotiated contracts vendors, performers and crew for [Type] performances.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Bachelor of Arts - Business And Merchandising
Johnson & Wales University - North Miami
Miami, FL05.2015
Skills
- Dining Customer Service
- Contamination Prevention
- Bill Computation
- Cash Register Operations
- Order Accuracy
- Natural Leadership
- Guest Flow
- Service Prioritization
- Attention to Detail
- Genuine personable customer service
Timeline
Seasonal Server Collaborator
Community Entertaining Local Events
2022.06 - Current
Server
The Gathering Spot
2020.10 - 2022.10
Entertainer Server
The Pink Teacup
2018.02 - 2019.07
Bachelor of Arts - Business And Merchandising
Johnson & Wales University - North Miami
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