Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Rakes

Stansbury Park,UT

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

10
10
years of professional experience

Work History

Laboratory Assistant I

Intermountain Health
10.2024 - Current
  • Assisted in maintaining accurate laboratory records and documentation for compliance standards.
  • Trained new laboratory personnel on protocols, safety measures, and equipment usage.

Accounts Payable/Office Manager

Broken Arrow Construction
07.2023 - 07.2024
  • Implemented process improvements that increased operational efficiency across departments.
  • Assisted in maintaining accurate financial records by processing accounts payable and receivable transactions.

Collections Account Manager & Legal Affidavit Specialist

Credit Corp Solutions
05.2019 - 05.2023
  • Analyzed customer data to segment accounts, enabling targeted outreach strategies for higher recovery success.
  • Negotiated payment arrangements with clients, balancing company interests with customer needs for optimal outcomes.

Dental Assistant & Inventory Clerk

Focus Dental Group
12.2018 - 05.2019
  • Monitored inventory levels of dental supplies and ordered as necessary.
  • Collaborated with dentists to ensure accurate documentation of patient records.
  • Trained new staff on clinical procedures and office protocols for consistency.

Patient Scheduling Coordinator

Frandsen Dental
07.2017 - 02.2018
  • Streamlined appointment scheduling process, reducing patient wait times and improving office efficiency.
  • Managed patient communications through phone and email, enhancing overall service quality.
  • Coordinated patient scheduling using electronic health record systems to optimize appointment availability.

Patient Scheduling Coordinator

Redwood Orthodontics
03.2017 - 07.2017
  • Streamlined communication between patients and healthcare providers to enhance service delivery.
  • Trained new staff on scheduling software and organizational procedures, improving team performance.
  • Collaborated with medical teams to ensure accurate patient information was maintained throughout the scheduling process.

Head Assistant

Bingham Dental & Orthodontics
06.2015 - 03.2017
  • Coordinated daily operations to enhance patient flow and optimize scheduling efficiency.
  • Trained and mentored junior staff on clinic protocols and patient care standards.
  • Led initiatives for inventory management, reducing waste and ensuring adequate supply levels.

Education

Dental Assisting Certificate -

ATS Dental Assisting
06.2011

Skills

  • Skilled in accurate account reconciliation and customer issue resolution
  • Positive attitude
  • Technical troubleshooting
  • Client relationship management

Timeline

Laboratory Assistant I

Intermountain Health
10.2024 - Current

Accounts Payable/Office Manager

Broken Arrow Construction
07.2023 - 07.2024

Collections Account Manager & Legal Affidavit Specialist

Credit Corp Solutions
05.2019 - 05.2023

Dental Assistant & Inventory Clerk

Focus Dental Group
12.2018 - 05.2019

Patient Scheduling Coordinator

Frandsen Dental
07.2017 - 02.2018

Patient Scheduling Coordinator

Redwood Orthodontics
03.2017 - 07.2017

Head Assistant

Bingham Dental & Orthodontics
06.2015 - 03.2017

Dental Assisting Certificate -

ATS Dental Assisting

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Whitney Rakes