Whitney Ruble
Greenwood (relocating To Indianapolis) ,SC
Summary
Proven Medical Assistant with a track record of enhancing patient care and streamlining clinical operations at Self Regional Hospital. Skilled in EMR/EHR and demonstrating exceptional communication abilities, I've significantly improved patient satisfaction. Expertise in HIPAA compliance and patient scheduling has contributed to a more efficient, patient-centered environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Self Regional Hospital
Greenwood
04.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Business Office Associate
Self Regional Hospital ECC
Greenwood, SC
05.2022 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Pharmaceutical Manufacturing Operator
ThermoFisher
Indianapolis, IN
05.2019 - 11.2020
- Assisted in the successful completion of validation studies for new processes or equipment, ensuring optimal performance and regulatory compliance.
- Ensured cleanliness of work area by adhering to proper sanitation protocols both before starting production runs and after their completion.
- Reduced waste generation by implementing sustainable practices and recycling initiatives in the manufacturing process.
- Increased throughput with a proactive approach to problem-solving and identification of bottlenecks within the production line.
- Improved safety compliance by conducting thorough inspections, identifying hazards, and implementing corrective actions.
- Collaborated with Quality Assurance teams to investigate deviations from specifications or standard operating procedures, leading to improved product quality.
Education
Esthetic Certification - Esthetics
Empire Beauty School
Indianapolis, IN02.2020
High School Diploma -
Franklin Central High School
Indianapolis, IN05.2018
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Phlebotomy
- Procedure Assistance
- Specimens collection and processing
Certification
- CCMA - Certified Clinical Medical Assistant, NHA - 05/2024
- BLS, Self Regional Healthcare - 05/2021
Timeline
Medical Assistant
Self Regional Hospital
04.2023 - Current
Business Office Associate
Self Regional Hospital ECC
05.2022 - 04.2023
Pharmaceutical Manufacturing Operator
ThermoFisher
05.2019 - 11.2020
Esthetic Certification - Esthetics
Empire Beauty School
High School Diploma -
Franklin Central High School