Whitney Tuft
Haywood County Sheriff's Office
Canton, NC,NC
1
Certification
10
years of professional experience
Certified Telecommunicator experienced in emergency call taking and rapid decision-making. Committed to continuous learning and team success while leveraging strong analytical and teamwork skills.
Hardworking and passionate job seeker with strong organizational skills ready to help team achieve company goals.
Work History
911 Telecommunicator
9 Months- Operated multi-line phone systems to efficiently receive and process emergency and non-emergency calls.
- Provided accurate information to callers while assessing urgency of situations.
- Guided callers through medical emergencies using pre-arrival instructions, stabilizing patients until help arrived on scene.
- Maintained strict adherence to confidentiality protocols by safeguarding sensitive information from unauthorized access.
- Maintained detailed logs of all communications and incidents for accurate record-keeping.
- Adapted quickly to changing scenarios, prioritizing calls based on severity and need.
- Provided compassionate assistance to distressed callers while maintaining composure under challenging circumstances.
EC Teacher's Assistant
4 Years 7 Months- Collaborated with teachers to develop engaging lesson plans tailored to student abilities and interests.
- Supported individualized education plans by assisting students with diverse needs in classroom activities.
- Led small group instruction focused on skill-building, ensuring alignment with educational standards and goals.
- Monitored student performance closely, identifying areas for improvement early on and implementing targeted interventions as needed.
- Maintained a safe and nurturing environment for all students, fostering positive social interactions and emotional development.
- Aided educators in tracking data on student growth while identifying patterns related to strengths or areas requiring additional attention.
- Monitored student classroom and outdoors activities to promote student safety.
- Observed students' performance and recorded relevant data to assess progress.
Summer Camp Director
2 Months- Supervised staff training sessions, ensuring compliance with safety protocols and operational guidelines.
- Supervised staff and ensured compliance with safety protocols and operational guidelines.
- Coordinated daily activities, and promoted teamwork and collaboration among campers and counselors.
- Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
- Took attendance, payments, and kept up with receipt book.
Substitute Teacher
4 Years 9 Months- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Updated attendance records accurately, ensuring compliance with school policies and procedures.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support.
- Managed classroom behavior to maintain a positive learning environment.
After School/ Summer Camp Director
1 Year- Planned activities, events and field trips to enrich student development.
- Maintained camper files, properly storing and maintaining personal information.
- Coordinated daily schedules, optimizing resource allocation and activity management.
- Fostered a safe environment by enforcing safety protocols and conducting regular inspections.
- Took attendance, payments, and maintained receipt book
Education
No Degree - Dental Assisting
No Degree - General Edu And Early Childhood Edu
High School Diploma
Skills
Telecommunicator certification
Computer-aided dispatching
Advanced technology use
Fire protocols
Medical protocols
Law enforcement protocols
Call prioritization
Dispatch coordination
Documentation
Analytical thinking
Problem-solving
Public safety databases
Data privacy compliance
Good judgment
Critical thinking
Accountability
Dependable and responsible
Information intake
Attention to detail
Certification
- EMD - Emergency Medical Dispatch
- Telecommunicator Certificate
- CPR Certified
- NCIC Module 1 and 2 Certified
Timeline
911 Telecommunicator
Haywood County Sheriff's Office
12.2025 - 09.2026Read More
Summer Camp Director
Haywood County Schools
06.2024 - 08.2024Read More
EC Teacher's Assistant
Haywood County Schools
04.2021 - 11.2025Read More
Substitute Teacher
Haywood County Schools
07.2016 - 04.2021Read More
After School/ Summer Camp Director
Haywood County Schools
07.2016 - 07.2017Read More
A-B Tech
No Degree from Dental Assisting
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Haywood Community College
No Degree from General Edu And Early Childhood Edu
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Tuscola High School
High School Diploma
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