Whitney Wearly
Brigham City,UT
Summary
Professional with strong background in Human Resources, prepared for this role. Expertise in recruitment, employee relations, and policy implementation. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in conflict resolution, talent acquisition, and performance management.
Overview
9
9
years of professional experience
Work History
Human Resources Specialist
Internal Revenue Services
Ogden, UT
07.2024 - Current
- HR Information Systems Specialists work on technology projects that impact how the IRS hires, manages, and develops its workforce. Classification Specialists manage our huge inventory position descriptions, making sure that the jobs are properly described and that they are consistent with our organization design. Compensation Specialists make sure that our pay systems conform to government-wide standards and that are able to take advantage of pay flexibilities to help recruit, manage, and retain employees. Recruitment Specialists manage employment marketing programs and advise management on how to identify, attract and retain a high-quality workforce that is capable of accomplishing the organization’s mission. Placement Specialists manage the selection and placement of new employees, conduct job analysis studies and participate in workforce planning projects. Employee Benefits Specialists provide guidance and consultation to IRS management, employees, former employees, annuitants, survivors, and eligible family members regarding retirement, insurance, health benefits, and injury compensation. HR Development Specialists plan, administer and evaluate training programs designed to develop employees and manage learning throughout the IRS. Performance Management Specialists assist managers and supervisors to establish and maintain programs that monitor, evaluate and reward employee performance. Employee Relations Specialists provide advice and assistance to employees and managers in matters related to conduct, job performance, attendance, and dispute resolution. Labor Relations Specialists establish and maintain effective relationships – including the use of non-traditional collaborative approaches – with labor organizations that represent Federal employees. They negotiate and administer labor agreements and provide guidance and consultation to management on a variety of labor relations matters.
- Series: 0201 - Grade: GS09
- Hours per week: 40
Human Resources Assistant
Internal Revenue Services
Ogden, UT
06.2022 - 07.2024
- Analyze, perfect and approve non-competitive Personnel Action Requests (PARs) SF-52s, including deciding complex and basic qualifications and pay setting, resolving back pay cases due to administrative oversight and/or grievance settlements. Aid employees and managers in resolving both routine and complex employee account issues/problems initiated by the individual, management or discovered by the Employee Account Rep. (EAR) by providing technical information on a wide range of personnel/payroll issues. Recommend customer and office Transactional Processing Branch (TPB) personnel as to future action necessary to ensure accurate employee account information in all databases, i.e., HR Connect, Totally Automated Personnel System (TAPS) and National Finance Center (NFC) Treasury Integrated Management Information System (TIMIS) corrections. Develop, analyze and evaluate information involving the research of records and the nature of each inquiry including the way it was presented to and advise, answer inquiries or resolve problems related to the unique circumstances of each individual. Research and resolve differences between the various personnel databases. Initiate corrective action and monitor the database and progress of proposed corrective action. Provide analytical assistance to identify actual and/or potential problems and recommend solutions, i.e., initiating detailed referrals to a Subject Matter Expert. Monitor noncompetitive actions that interface between HR Connect, TAPS, NFC and TIMIS to show issues that prevent the interface process.
- Series: 0203 - Grade: GS08
- Hours per week: 40
Tax Examiner
Internal Revenue Services
Ogden, UT
01.2020 - 06.2022
- Tax Examiner (TE) in Collections Restitution Based Assessment (RBA) in Ogden UT. Started position August 2020 in Taxpayer Delinquent Accounts (TDA). Moved to RBA in November 2020. F3177 & F3870 trained. IMF, RPP & NMF trained. IDRS experience (ACTON, BMFOL, ENMOD, IMFOL, INOLE, INTST, LETER, MESSG, MFREQ, RAPID, RECON, REQ54, REQ77, SUMRY, TXMOD, UPTIN). Evaluate all available information and take corrective actions, such as credit transfers requests, recomputed tax, and/or penalty and interest. Access relevant systems to view and/or update taxpayers’ accounts on payments received, review status of the case, and/or to make account adjustments. Enter data into automated system to adjust tax, penalty, and/or credit adjustments. Recognize indications of tax fraud; make determinations and use sound judgment concerning taxpayers’ data and responses. Demonstrated analytical and evaluative methods and techniques for resolving clearly define problems or issues and accomplishment working with functional programs, operations and processes. Provide input on program staffing, changes in methods, procedures and techniques to improve baseline measures and organizational efficiency as well as, performing basic operational reviews, preparing program evaluations, reports and recommendations and supplying guidelines pertaining to effectively meeting goals and objectives.
- Series: 0592 - Grade: GS07
- Hours per week: 40
Tax Examiner
Internal Revenue Services
Ogden, UT
04.2019 - 01.2020
- Provide technical expertise to serve customers with professional service. Finding customers’ needs and/or concerns and providing quality products and services. Promote achievements of business needs by completing tasks within established rules and guidelines. Trained in IMF, BMF and foreign trained (Forms 1040, 3520, 1120S and 941). Completed form 941 doc prep, typing/printing labels, 8805s, and 8809s. Detailed in Accounts Management with POA forms. Obtained IDRS experience (BMFOLI, IMFOLI, NAMEE, NAMES, RFINK, INOLE). Accomplishments: Trained and corrected errors in IRM, exceeds fully successful in efficiency and quality, and Exceeded expectations as an OJI. Trained to assist Quality team.
- Series: 0592 - Grade: GS05
- Hours per week: 40
Administrative Assistant / Human Resources Assistant
Tarter Farm and Ranch Equipment
Corinne, UT
10.2016 - 04.2019
- Provide assistance and administrative support to specialists, employees, and contractors regarding all human resources matter. Edit & Create Excel Reports for clear and concise communication in human resource assignments. Maintained employee data and kept updated accounts of all employment records. Upload documents, request forms and review folders for the Employees and send to head office. Participates in the development of materials, and safety trainings. Provide advice and information on education and training matters to Supervisors, employees, and contractors. Gathers, maintains, and analyzes automated or manual data on training courses, materials, or programs and make recommendations for changes or other proper actions to achieve improvements in employee performance through training. Administered payroll information, compensation materials, and benefits programs, while communicating factual and procedural HR information clearly. Provided administrative support with calendars, meeting minutes, and Training Events. Trained and onboarded new employees, and conducted orientations for new staff hires. Skilled in Writing, verbally communicating procedures, gathering pertinent data, and recognizing Solutions, with experience in planning and organizing work. Preparing vacancy announcements; Screening applicants against minimum experience and educational requirements; Performing classification reviews of clerical and paraprofessional positions; Providing information to managers and employees on various human resources issues (e.g., employee benefits, labor relations, staffing, recruitment, position classification, worker’s compensation, etc.); Utilizing office automation and various program applications to research information; Utilizing personal computers to gather, maintain and compile statistical data on performance development activities. Performed highly structured, entry-level work designed to develop broader and more in-depth knowledge and skill to perform higher-level placement and recruitment assignments, communicating factual and procedural HR information clearly, orally and in writing; gathering and analyzing basic facts and drawing conclusions regarding HR processes. Knowledge of fundamental labor relations and employee relations law, theories, principles, and practices with an understanding of the interrelationships of human resources management programs. Provided administrative support with integrated solutions to labor and employee relations problems/issues.
- Hours per week: 40
Education
Associate's degree - Applied Science in Business, Human Resources
Devry University
Lisle, ILSkills
- Certified in office skill in the areas of computer applications, accounting, sales and marketing, customer service, communication, Critical thinking, problem solving Certified in word, excel, PowerPoint, outlook and Access
- Effective communication techniques
- Organizational development
- Onboarding program design
- Employee onboarding
- Pre-employment screening
- Microsoft Office Suite
- Background checks
- Performance management
- Recruitment
- HR policy/procedure development
- Payroll and benefits administration
Timeline
Human Resources Specialist
Internal Revenue Services
07.2024 - Current
Human Resources Assistant
Internal Revenue Services
06.2022 - 07.2024
Tax Examiner
Internal Revenue Services
01.2020 - 06.2022
Tax Examiner
Internal Revenue Services
04.2019 - 01.2020
Administrative Assistant / Human Resources Assistant
Tarter Farm and Ranch Equipment
10.2016 - 04.2019
Associate's degree - Applied Science in Business, Human Resources
Devry University
Additional information
Comprehensive knowledge of and skill in applying the regulations and requirements relating to recruitment and placement, employee benefits/relations, basic and complicated qualifications, basic and complex pay setting and personnel/payroll programs to provide expert assistance to employees and managers. Extensive knowledge of the IRS including organization structure, policies, IRS/NTEU agreements, operations, procedures and programs to assure the accuracy, timeliness and completeness of personnel and pay transactions. Knowledge of ongoing IRS reorganizations to become familiar with new clients, HR Connect, TAPS/NFCTIMIS org codes and local geographic pay issues such as state and local taxes. Knowledge of oral and written techniques to effectively and professionally communicate specialized information to internal and external customers. Knowledge of communicative techniques to meet and deal with all individuals including third party representatives. Extensive knowledge of regulations, policies and procedures relative to operating programs, including Office of Personnel Management (OPM) regulations, Guide to Processing Personnel Actions, 5 CFR, and IRMs. Knowledge of fact-finding and analysis techniques for evaluating work applications and procedures to detect discrepancies, and to successfully research and resolve a wide range of complex employee account problems/issues. Comprehensive knowledge of available on-line systems, research materials, technology, tools, processing procedures, and the internet/intranet. Extensive knowledge of investigative techniques and procedures sufficient to extract information from a variety of sources and make determinations as to the appropriateness and quality of information sources. Incumbent works independently and on own initiative, deciding on methods to be used. Work is assigned on a random basis by employee inquiry, by telephone, or by the manager.