Whitney White
Summit,IL
Summary
Dynamic and results-oriented professional with a proven track record at HMSHost, where I enhanced guest experiences through exceptional customer service and a strong work ethic. Leveraged problem-solving skills and safety awareness to improve operational efficiency. Excelled in fostering team collaboration and boosting student performance as a Global Slamball Instructor, demonstrating a unique blend of instructional prowess and operational management.
Experienced with maintaining cleanliness and assisting with daily operations. Utilizes strong organizational skills to manage deliveries and support team activities. Track record of reliable performance and effective communication.
Overview
8
8
years of professional experience
Work History
Porter
HMSHost
12.2023 - 05.2024
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
Program Instructor
Boy Scouts of America
10.2023 - 05.2024
- Enhanced student understanding by incorporating real-world examples and hands-on activities into the program curriculum.
- Organized extracurricular activities related to the program''s subject matter, offering additional opportunities for enrichment and exploration outside of the classroom setting.
- Orientated children to programs, special events and opportunities while promoting safety, program and disciplinary rules.
- Cultivated an inclusive learning environment that respected diverse perspectives, fostering peer-to-peer collaboration among students from different backgrounds.
Coach
Slamball League
05.2023 - 08.2023
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Assistant Operations Manager
Amazon/DSP
09.2019 - 06.2021
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Global Slamball Instructor
Slamball-asia
08.2016 - 08.2018
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Tested and evaluated students on materials presented in workshops and classes.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Education
No Degree - Child Development
California State Northridge
Northridge, CA05-2021
A.A - Communications
Lincoln College
Lincoln, Illinois, IL05-1999
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Safety awareness
- Punctual and dependable
Timeline
Porter
HMSHost
12.2023 - 05.2024
Program Instructor
Boy Scouts of America
10.2023 - 05.2024
Coach
Slamball League
05.2023 - 08.2023
Assistant Operations Manager
Amazon/DSP
09.2019 - 06.2021
Global Slamball Instructor
Slamball-asia
08.2016 - 08.2018
No Degree - Child Development
California State Northridge
A.A - Communications
Lincoln College
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