WHITNEY FAULCONER
London,US
Summary
Experienced Human Resources professional dedicated to fostering effective team collaboration and achieving tangible outcomes. Demonstrated expertise in recruitment, employee relations, and performance management. Reliable and adaptable individual with a proven track record of successfully navigating shifting priorities to support organizational objectives. Recognized for exceptional interpersonal skills and a strategic mindset when it comes to HR processes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Assistant Manager
Trèves CTA
07.2022 - Current
- Assisted managers in resolving employee relations issues such as performance management, disciplinary action, grievances
- Provided advice and guidance on all aspects of human resources including benefits administration, payroll processing, personnel records
- Maintained employee records in accordance with applicable legal requirements
- Conducted exit interviews to understand reasons behind voluntary terminations
- Maintained confidential personnel files to document personnel actions and to provide information for payroll and other uses
- Prepared reports related to workforce metrics such as headcounts and turnover rate
- Implemented performance management processes to drive employee development and productivity.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Supported the development of company policies and procedures, ensuring consistency and compliance across all departments.
- Streamlined HR processes for increased efficiency and reduced errors in payroll processing.
- Ensured compliance with labor laws and regulations through regular audits and policy updates.
Booking Supervisor
Laurel County Corrections
07.2018 - 07.2022
- Coordinated onboarding of new employees, providing orientation materials and training programs
- Organized employee recognition events to boost morale within the organization
- Conducted job analysis and evaluated job descriptions to determine appropriate classifications and compensation levels
- Collaborated with other departments to address organizational needs from an HR perspective
- Analyzed trends in turnover rates and provided recommendations for improvement strategies
- Facilitated the development of a positive work environment by encouraging open communication among staff members
- Led investigations into complaints or allegations of misconduct or violations of company policy or procedure
Substance Abuse Counselor
Laurel County Corrections
07.2017 - 07.2019
- Ensured proper documentation of all clinical interventions according to agency standards
- Counseled, advised, educated, and supported inmates participating in the substance abuse program using evidence-based resources and approved, ethical techniques
- Provided individual and group counseling focusing on substance abuse issues
- Assist clients in developing aftercare and relapse prevention plans
- Participate in a treatment team devoted to creating and maintaining an environment conducive to prosocial behavior and recovery from substance abuse-related issues
Pretrial Officer
Pretrial Services
10.2015 - 01.2017
- Evaluated potential risks posed by individuals released from custody pending trial through interviews and home visits
- Interview defendants in jail within 24 hours of incarceration
- Complete required assessments
- Make recommendation to trial courts for pretrial release with supervision and diversion
- Monitor compliance for clients released with conditions or referred to diversion
- Monitor compliance with conditions of contract
- Submit detailed written reports to the appropriate entities
- Keep statistics for the preparation of monthly reports
- Broker community resources for diversion and conditional release
- Appear in court as needed
- Prepare affidavits of indigency for the courts
- Enter data into prim (Pretrial Release Information Management System)
Youth Counselor
Sunrise Children Services
08.2013 - 10.2015
- Provided guidance and support to young people in developing life skills, such as problem-solving, communication, decision-making and conflict resolution
- Created a supportive atmosphere which enabled open dialogue between counselors, staff members and clients
- Facilitated group activities that encouraged youth to engage in positive interactions with their peers
- Established trusting relationships with youth through active listening and empathy
- Conducted crisis intervention services when needed, including de-escalation techniques and referrals for additional assistance as appropriate
- Maintained accurate documentation of client progress notes, treatment plans and incident reports according to agency policies
- Developed and implemented individualized behavior plans for youth in order to improve self-regulation and socialization skills
- Implemented evidence-based interventions designed to reduce challenging behaviors and promote healthy development
- Participated in clinical team planning and implementation of appropriate treatment intervention for each client
Education
Bachelor of Science (B.S.) - Criminal Justice
Eastern Kentucky University
Richmond, KY05.2014
Associate in Science (A.S.) - Police Studies
Eastern Kentucky University
Richmond, KY05.2014
Skills
- Talent Management
- Risk Management
- Compensation and Benefits
- Report Generation
- Personnel Engagement
- Performance Management
- File and Records Management
- Human Resources Management
- New Employee Orientation
- Manager Coaching and Training
- Employee Relations
- Americans with Disabilities Act (ADA)
- Termination Procedures
- Interviewing Expertise
- ADP Workforce Now
- HRIS Applications
- Human Resources
- Employee Counseling
- Policy Implementation
- Employment Law Knowledge
- Recruitment
- Offboarding
- HR analytics
- Employment law
- HR policies and procedures
- Reliability
- Team building
Certification
Human Resource Generalist
References
References available upon request
Timeline
Human Resources Assistant Manager
Trèves CTA
07.2022 - Current
Booking Supervisor
Laurel County Corrections
07.2018 - 07.2022
Substance Abuse Counselor
Laurel County Corrections
07.2017 - 07.2019
Pretrial Officer
Pretrial Services
10.2015 - 01.2017
Youth Counselor
Sunrise Children Services
08.2013 - 10.2015
Associate in Science (A.S.) - Police Studies
Eastern Kentucky University
Bachelor of Science (B.S.) - Criminal Justice
Eastern Kentucky University
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