Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Widley Laforet

Plantation,FL

Summary

  • Driven Pharmacy Technician with 6 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
  • Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Publix Supermarkets Pharmacy
01.2018 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Collected co-payments or full payments from customers.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Resolved third-party billing, computer system and customer service issues.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Front Service Clerk

Publix Super Markets Inc
08.2016 - 01.2018
  • Enhanced customer satisfaction by providing efficient and friendly front-end services.
  • Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
  • Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
  • Supported team members during peak hours, ensuring smooth and timely customer service operations.
  • Organized files and completed paperwork for each service action.

Education

Bachelor of Science - Biology

Florida Atlantic University
Boca Raton, FL
05.2024

Associate of Arts -

Broward College
Fort Lauderdale, FL
12.2020

Skills

    Confidentiality and HIPAA

    Workflow Optimization

    Drug Inventory Management

    Data Entry

    Inventory Management

    Receiving incoming supplies

Certification

Registered pharmacy technician

License number : 80099

Timeline

Pharmacy Technician

Publix Supermarkets Pharmacy
01.2018 - Current

Front Service Clerk

Publix Super Markets Inc
08.2016 - 01.2018

Bachelor of Science - Biology

Florida Atlantic University

Associate of Arts -

Broward College

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Widley Laforet