Wil Thornton
Green Bay
Summary
Organized, independent worker with strong time-management skills, seeking long-term employment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Security Specialist
Schneider National Inc.
Greenbay, WI
10.2022 - Current
- (920) 357-9000
- Monitored surveillance systems to detect and respond to suspicious activities.
- Trained staff on emergency response procedures and security best practices.
- Managed and supported organization-wide privacy and security management measures.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Managed access control systems to ensure only authorized personnel could access sensitive information.
- Investigated suspicious activities and persons to maintain security of premises.
- Examined doors, windows and gates to verify security.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
Security Officer
Securitas Security Services
Appleton, WI
05.2018 - 10.2022
- (920) 739-9271
- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular patrols to identify and mitigate potential security threats.
- Responded promptly to incidents, investigating and documenting occurrences accurately.
- Trained new staff on security protocols and emergency procedures, fostering team development.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Security Officer
Per Mar Security Services
Green Bay, WI
08.2017 - 04.2018
- (715) 297-9886
- Developed training materials for ongoing staff education on evolving security practices.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Bindery Worker
RR Donnelley
Green Bay, WI
11.2015 - 08.2017
- (920) 499-0811
- Operated bindery equipment to produce high-quality printed materials efficiently.
- Assisted in training new team members on bindery processes and safety protocols.
- Collaborated with production teams to streamline workflows and reduce turnaround times.
- Implemented process improvements that enhanced overall productivity within the bindery department.
- Led troubleshooting efforts for equipment malfunctions, minimizing downtime and maintaining output levels.
- Operated various bindery equipment proficiently, maintaining an excellent safety record while meeting tight deadlines.
Bindery Worker (RR Donnelley)
Staffmark
Green Bay, WI
10.2013 - 11.2015
- (920) 497-7463
- Operated binding machinery to assemble documents efficiently.
- Trained new staff on binding processes and safety protocols effectively.
- Implemented process improvements to enhance productivity and reduce waste.
Inventory Specialist
Wis International
Green Bay, WI
06.2013 - 10.2013
- (920) 490-4000
- Trained team members on best practices for inventory management and data accuracy.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Production Line Worker
Bremner Food Group
Ripon, WI
10.2012 - 06.2013
- (920) 748-0293
- Operated machinery to maintain efficient production flow and ensure quality standards.
- Collaborated with team members to optimize assembly line performance and minimize downtime.
- Conducted regular inspections of products for adherence to safety and quality protocols.
- Assisted in training new workers on equipment operation and safety procedures.
- Implemented process improvements that enhanced productivity and reduced waste.
- Monitored inventory levels to ensure timely restocking of materials on production line.
- Boxed, labeled, and transported items to support assembly operations.
- Followed instructions to make products in line with customer specifications.
- Packaged and labeled products using automated equipment.
Contract Employee (Bremner Food Group)
Lifestyle Staffing
Appleton, WI
04.2012 - 10.2012
- (920) 734-1108
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Contract Employee
Kelly Services Inc.
Appleton, WI
09.2011 - 04.2012
- (920) 733-0104
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
Customer Care Specialist
APAC Customer Services Inc
Green Bay, WI
06.2011 - 08.2011
- (920) 433-4800
- Resolved customer inquiries through multiple channels, ensuring high satisfaction levels and prompt responses.
- Analyzed customer feedback to identify trends and recommend actionable solutions for service enhancement.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Verified accuracy of customer account information and updated when necessary.
- Provided customers with detailed information on company products, services and materials.
- Responded to customer inquiries via phone, email and web-based platforms.
- Responded to customer needs through competent customer service and prompt problem-solving.
Sandwich Artist
Subway
Green Bay, WI
03.2008 - 06.2011
- (920) 964-0227
- Ensured cleanliness and organization of work area to comply with food safety standards.
- Trained new team members on sandwich preparation techniques and customer service protocols.
- Managed inventory levels, restocked supplies, and minimized waste through efficient practices.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Increased speed of service through effective multitasking and time management skills.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Education
No Degree - Computer Science
ITT Technical Institute
Green Bay, WIHigh School Diploma -
Rosholt High School
Rosholt, WISkills
- Exemplary Soft Skills
- Exceptional leader
- Excellent quantitative skills
- Computer proficient
- Well organized
- Independent
- Detail oriented
- Critical thinker
- Quick learner
- Adobe Photoshop
- Adobe Illustrator
- 3D Studio Max
- Visual BasicNET
- HTML
- Microsoft Office Suite
- Access control
- Incident response
- Professionalism
- InfoSec
Timeline
Security Specialist
Schneider National Inc.
10.2022 - Current
Security Officer
Securitas Security Services
05.2018 - 10.2022
Security Officer
Per Mar Security Services
08.2017 - 04.2018
Bindery Worker
RR Donnelley
11.2015 - 08.2017
Bindery Worker (RR Donnelley)
Staffmark
10.2013 - 11.2015
Inventory Specialist
Wis International
06.2013 - 10.2013
Production Line Worker
Bremner Food Group
10.2012 - 06.2013
Contract Employee (Bremner Food Group)
Lifestyle Staffing
04.2012 - 10.2012
Contract Employee
Kelly Services Inc.
09.2011 - 04.2012
Customer Care Specialist
APAC Customer Services Inc
06.2011 - 08.2011
Sandwich Artist
Subway
03.2008 - 06.2011
No Degree - Computer Science
ITT Technical Institute
High School Diploma -
Rosholt High School