Summary
Overview
Work History
Education
Skills
Timeline
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Wilber Pacheco

Indio,CA

Summary

Dynamic professional with a proven track record in information management and problem-solving. Excelled in regulatory compliance and database administration, significantly enhancing customer satisfaction. Skilled in team collaboration, adept at driving results through innovative solutions and personalized service.

Overview

10
10
years of professional experience

Work History

Information Specialist

Sunline Transit Agency
10.2017 - 06.2024
  • Assisted patrons with complex research inquiries, providing expert guidance and personalized support throughout the process.
  • Prepared reports by collecting, analyzing, and summarizing information.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Banquet Bartender

Miramonte Resort
02.2016 - 11.2016
  • Prepared for events by setting up bar, stocking supplies, and arranging tables.
  • Responded to guest questions and requests with friendly and knowledgeable service.
  • Set up glassware, liquor, and other necessary supplies for special events.

Sales Agent

Ernie Ball Music Man
06.2014 - 02.2016
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Increased sales and customer satisfaction through personalized servicing.


Education

High School Diploma -

Indio High School
Indio, CA
2007

Skills

  • Information Management
  • Regulatory Compliance
  • Database Administration
  • Record preparation
  • Data Entry
  • Payment Processing
  • Problem-Solving
  • Team Collaboration

Timeline

Information Specialist

Sunline Transit Agency
10.2017 - 06.2024

Banquet Bartender

Miramonte Resort
02.2016 - 11.2016

Sales Agent

Ernie Ball Music Man
06.2014 - 02.2016

High School Diploma -

Indio High School
Wilber Pacheco