Wilberson Phebe
Groveland,FL
Summary
Detail-oriented Car Detailer offers proven customer service and time management abilities. Knowledgeable about washing and waxing techniques and thorough in completing cleaning work. Thrives under pressure and consistently satisfies customers.
Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.
Overview
9
9
years of professional experience
Work History
Car Detailer
Orlando Discount Auto Sales
Orlando, FL
03.2019 - Current
- Washed wide range of vehicles each day.
- Drove vehicles to or from workshops or customer workplaces or homes.
- Transported materials, equipment or supplies to or from work areas.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
- Ordered and restocked supplies to keep workplace operating smoothly.
- Provided customers with information about their vehicle's condition prior to detailing work being completed.
- Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.
- Applied waxes to protect paint finish from weather conditions and oxidation.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
- Maintained inventories of cleaning supplies.
- Restored headlights by applying special cleaning solutions that removed yellowing caused by UV exposure.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Applied protective, sealant, and ceramic coating on painted surfaces after thorough cleaning.
Car Detailer
Diamond Auto Sales
Orlando, FL
01.2015 - 02.2019
- Transported materials, equipment or supplies to or from work areas.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Shampooed carpets, floor mats and upholstery to clean stains and spills.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
- Cleans engine compartment by removing grease buildup with degreaser solution.
- Pre-soaked or rinsed machine parts, equipment, or vehicles by immersing in cleaning solutions or water.
- Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
- Inspected vehicle to verify pristine appearance for customer.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained schedule of class assignments to meet deadlines.
Education
High School Diploma -
Lucien Hibbert
Port Au Prince, Haiti06-1985
Skills
- Work Planning
- Customer Service
- Vehicle Transport
- Carpet Vacuuming
- Engine Cleaning
- Safe Cleaning With Chemicals
- Vehicle Inspection
- Power Equipment Operation
- Detailing Equipment
- Showroom Maintenance
- Buffing and Waxing
- Strategic Planning
- Relationship Building
- Quality Control Analysis
- Sales Techniques
- Safety Inspections
- Hand Tools
Languages
English
Full Professional
Creole
Native/ Bilingual
French
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Car Detailer
Orlando Discount Auto Sales
03.2019 - Current
Car Detailer
Diamond Auto Sales
01.2015 - 02.2019
High School Diploma -
Lucien Hibbert
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