WILDELIZ ORTIZ
Hilo,HI
Summary
Positive individual with dedication to genuine customer service and creative problem solving. Organized and focused on maximizing efficiency.
Overview
12
12
years of professional experience
Work History
Clinic Receptionist
Hilo Medical Center
06.2023 - 08.2024
- Greeted patients, scheduled appointments and maintained records and accounts.
- Efficiently managed multiple lines of communication, including phone calls, emails, and faxes.
- Improved communication between patients and medical staff with accurate message relay.
- Verified insurance information, facilitating a smooth billing process for both patients and the clinic.
Consignment Clerk
Turnstyle Consignment Stores
09.2022 - 12.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Coordinated, collected and maintained vendor and organizational records
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment
Sales Associate
Echter's Nursery And Garden Center
02.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal
- Solved customer challenges by offering relevant products and services
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Prepared merchandise for sales floor by pricing or tagging
Sales Associate
SoulCrafters
09.2021 - 02.2022
- Engaged with customers to effectively build rapport and lasting relationships
- Increased sales by offering advice on purchases and promoting additional products
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Reported social media performances and engaged with digital communities to build positive regard for company
Bartender and Server
Chuy's Fine Tex-Mex
09.2012 - 03.2020
- Provide exceptional service to customers
- Recommend selections based on customer preferences
- Work as a team to run a smooth and profitable shift
- Build relationships with customers for future sales
- Help in all areas of the restaurant as needed
Education
High School Diploma -
TIMBER CREEK HIGH SCHOOL
Orlando, FLLicensed Nail Technician -
HOLLYWOOD INSTITUTE OF BEAUTY CAREERS
Orlando, FLSkills
- Exceptional Customer Service
- Shipment processing
- Problem-solving skills
- Verbal and Written Communication
- Social perceptiveness
- Multi-tasking strength
Timeline
Clinic Receptionist
Hilo Medical Center
06.2023 - 08.2024
Consignment Clerk
Turnstyle Consignment Stores
09.2022 - 12.2022
Sales Associate
Echter's Nursery And Garden Center
02.2022 - 07.2022
Sales Associate
SoulCrafters
09.2021 - 02.2022
Bartender and Server
Chuy's Fine Tex-Mex
09.2012 - 03.2020
High School Diploma -
TIMBER CREEK HIGH SCHOOL
Licensed Nail Technician -
HOLLYWOOD INSTITUTE OF BEAUTY CAREERS