Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Wiley Gibbs

Traverse City,MI

Summary

Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.

Overview

3
3
years of professional experience

Work History

Sales Associate

CVS Pharmacy
Waterford, MI
03.2023 - Current
  • Handled customer complaints in a professional manner.
  • Processed credit card transactions quickly and securely.
  • Demonstrated product features and benefits for customers' needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Laborer

Oakland County Parks And Recreation
Waterford, MI
05.2023 - 07.2024
  • Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
  • Worked with team members to ensure efficient workflow throughout the day.
  • Performed regular checks of equipment for proper operation and safety compliance.

Lifeguard

Oakland County Parks And Recreation
Waterford, MI
06.2022 - 08.2022
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Reported any unsafe conditions or suspicious activity to management immediately.
  • Provided first aid care to injured patrons before paramedics arrived on scene.
  • Assisted with swim lessons for guests and members of the facility.
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Performed regular cleaning and maintenance of pool equipment.
  • Enforced all safety regulations and posted rules for patrons.

Ice Cream Server

Frosty Freeze
Clarkston, MI
05.2021 - 05.2022
  • Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.
  • Prepared orders for customers by scooping ice cream into dishes or cones.
  • Trained new employees on proper food handling techniques and customer service standards.
  • Performed opening duties such as setting up dining areas and preparing condiments.
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.
  • Greeted customers and provided menu information.

Education

High School Diploma -

Clarkston High School
Clarkston, MI
05-2024

Skills

  • Inventory Control
  • Order Processing
  • Client Account Management
  • Payment Processing
  • Customer Needs Assessment

Affiliations

  • Time Management
  • Organization
  • Team Leadership
  • Customer Service
  • Cash Handling

References

References available upon request.

Timeline

Laborer

Oakland County Parks And Recreation
05.2023 - 07.2024

Sales Associate

CVS Pharmacy
03.2023 - Current

Lifeguard

Oakland County Parks And Recreation
06.2022 - 08.2022

Ice Cream Server

Frosty Freeze
05.2021 - 05.2022

High School Diploma -

Clarkston High School

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Wiley Gibbs