WILFREDO ROSADO
Waco,USA
Summary
- Caribbean University Puerto Rico Ponce , PR
- 05/2020 Associate Degree in Business : Business Administration Relevant Coursework Universidad católica de Puerto Rico Ponce , PR
- 05/1998 Associate Business : Sales
Overview
34
34
years of professional experience
Work History
Project Manager, Dispatch and customer care
Avanza Construction and Earth Works
08.2019 - Current
- Supervision in the fields for all employees take care all issues with the customers
- Dispatch trucks orders to all projects
- Manage conflicts with employees and clients for better service and understanding between the parties
Sales and Marketing Representative
Puerto Rico supplies
02.2016 - 07.2019
- Implemented effective marketing campaigns that resulted in increased brand awareness and recognition
- Executed creative campaigns that generated positive results in terms of lead generation, conversions
- Developed relationships with clients through exceptional communication skills, leading to increased sales opportunities
- Assisted with developing marketing materials including brochures, flyers, presentations
- Interacted with customers to gather feedback and promote brand awareness
- Provided excellent customer service during in-store promotions, resolving any issues or complaints quickly and professionally
- Delivered exceptional customer service to provide positive experience throughout sales process
- Developed strong customer service and sales skills through working as a Brand Ambassador for a large retail chain
- Proactive team leader with experience leading projects within tight deadlines and tight budgets
- Expertise in resource management, strategic planning, and quality assurance
- Ability to successfully manage stakeholders and maintain an efficient team environment
- Strategic professional experienced in managing complex projects from concept to completion
- Skilled in scope definition, risk management, and cost control
- Fluent in Agile and Waterfall project management principles
Brand Ambassador
Cervecera de Puerto Rico
03.2013 - 02.2016
- Represented the company's brand at industry events, expos, and trade shows
- Built rapport with new and existing customers to gain customer loyalty
- Managed the daily operations related to customer service, inventory management, and marketing
- Maintained a high standard of customer service through quality assurance checks
- Negotiated contracts and agreements with business partners, vendors, and customers
- Delivered exceptional customer service to provide positive experience throughout sales process
- Interacted with customers to gather feedback and promote brand awareness
- Promoted new products and services to potential customers through direct conversations and demonstrations
- Demonstrated superior communication abilities while interacting with customers to promote products and services
- Sought out feedback from customers regarding experiences with company's products and services
- Engaged with customers at special events and on social media, discussing brand and trends
- Collaborated with marketing and sales teams to create targeted campaigns
Owner
Hot And Fresh Pizzeria
03.2008 - 08.2013
Brand Ambassador
Anheuser Busch
02.1998 - 09.2008
Brand Ambassador
Philip Morris
01.1991 - 02.1998
Education
Associate Degree - Business Administration
Caribbean University
Ponce, PR05.2020
Associate Business - Sales International Business
Universidad católica de Puerto Rico
Ponce, PR05.1998
Skills
- Document Management
- Resource Allocation
- Logistics Management
- Compliance Monitoring
Languages
Spanish
Full Professional
Timeline
Project Manager, Dispatch and customer care
Avanza Construction and Earth Works
08.2019 - Current
Sales and Marketing Representative
Puerto Rico supplies
02.2016 - 07.2019
Brand Ambassador
Cervecera de Puerto Rico
03.2013 - 02.2016
Owner
Hot And Fresh Pizzeria
03.2008 - 08.2013
Brand Ambassador
Anheuser Busch
02.1998 - 09.2008
Brand Ambassador
Philip Morris
01.1991 - 02.1998
Associate Business - Sales International Business
Universidad católica de Puerto Rico
Associate Degree - Business Administration
Caribbean University