WILFREDO SANCHEZ

• Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
• Analyzed financial records to verify accuracy of tax returns.
• Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
• Increased client satisfaction by providing accurate and timely tax preparation services.

HELP VENEZUELAN PEOPLE TO COMPLETE DIFFERENTS INMIGRATION FORMS DEPENDING THE STATUS .

• Defined problem to identify, prioritize and select alternatives.
• Looked outside known experience to find solutions and produce results.
• Employed various tools and equipment to find solutions to difficult or complex issues.
• Researched and extracted data to complete tasks.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.