Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wilhelmine Jackson

Clarksville,TN

Summary

Adept at driving customer satisfaction and retention, I leveraged professionalism and ethics to excel as an Insurance Agent at Foundever, mastering policy writing and insurance product promotion. My background also includes enhancing service levels in retail, demonstrating a strong blend of client retention and customer service skills.

Overview

6
6
years of professional experience

Work History

Insurance Agent

Foundever
, TN
09.2021 - Current
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.
  • Processed payments received from clients promptly according to established procedures.
  • Responded to customer inquiries and problems to promote great service.

Retail Associate

Walmart
Clarksville, TN
07.2018 - 04.2021
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Greeted customers and provided excellent customer service.
  • Performed price checks on items requested by customers.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.
  • Followed loss prevention strategies, minimizing theft.

Education

High School Diploma -

Hempstead High School
Dubuque, IA
05-2000

Skills

  • Customer follow-up
  • Professionalism and ethics
  • Property insurance
  • Auto insurance
  • Insurance product promotion
  • Licensed insurance agent
  • Customer service
  • Client retention
  • Policy adjustment
  • Policy writing

Languages

German
Limited

Timeline

Insurance Agent

Foundever
09.2021 - Current

Retail Associate

Walmart
07.2018 - 04.2021

High School Diploma -

Hempstead High School

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Wilhelmine Jackson