Will Aide
Nashville,TN
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
16
16
years of professional experience
Work History
Territory Manager
Empower Rental Group
03.2025 - Current
- Developed and executed territory sales plans to maximize market share.
- Managed cross-functional teams to enhance customer engagement and satisfaction.
- Analyzed market trends to identify growth opportunities and inform strategic decisions.
- Implemented CRM tools to streamline processes and improve lead tracking efficiency.
- Coordinated promotional campaigns to increase brand visibility and drive sales growth.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
Rental Division Manager
Messer Construction Co.
03.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Supervised daily planning, coordination and administration for division operations.
- Controlled costs by streamlining operations and reducing waste.
- Handled escalated complaints involving division operations and work of personnel under supervision.
General Manager
Stone Mountain Access Systems
03.2020 - 03.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Analyzed market trends and competitor activities to create competitive advantages.
- Assisted in recruiting, hiring and training of team members.
Logistics Manager
Lipman Brothers Inc.
05.2015 - 03.2020
- Coordinated dispatching of 40 drivers to accomplish daily delivery requirements.
- Directed shipping and receiving of wide range of products daily.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Kept corporate departments and customers updated on critical shipments.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Professional Athlete
Huntsville Havoc
08.2009 - 02.2015
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Effectively communicated with diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills.
- Attended all practices, meetings, and workouts on time.
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
Education
Bachelor - Wildlife Biology
University of Wisconsin - Stevens Point
Stevens Point, WI05.2014
Skills
- Performance improvement
- Recruitment
- Client Account Management
- Team Leadership
- Training and Development
- Conflict Resolution
- Employee scheduling
- Project Management
- Budget development
- P&L Reports
- Relationship building
- Budgeting
- Coaching and mentoring
- Sales expertise
- Effective leader
- Business Development
- Payroll
- Team collaboration and leadership
- Customer relationship management
- Multitasking and organization
Timeline
Territory Manager
Empower Rental Group
03.2025 - Current
Rental Division Manager
Messer Construction Co.
03.2023 - Current
General Manager
Stone Mountain Access Systems
03.2020 - 03.2023
Logistics Manager
Lipman Brothers Inc.
05.2015 - 03.2020
Professional Athlete
Huntsville Havoc
08.2009 - 02.2015
Bachelor - Wildlife Biology
University of Wisconsin - Stevens Point