Will Greenya
De Pere,WI
Summary
Positive and upbeat team player successful at balancing guest and business needs. Well-organized in managing tasks and coordinating services with team members. Good multitasking, planning and communication skills.
Overview
2
2
years of professional experience
Work History
Guest Service Representative
Kwik Trip
De Pere, WI
08.2021 - 12.2023
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
Education
BBA - Finance
University of Wisconsin - La Crosse
La Crosse, WI05-2027
High School Diploma -
West De Pere High School
De Pere, WI06-2023
Skills
- Customer Service
- Complaint Handling
- Cash handling experience
- Financial Transactions
- Issue Resolution
- Detail Oriented
- Quick Learner
Accomplishments
- NHS award for over 100 hours of community service during high school
Languages
Spanish
Limited
References
References available upon request.
Timeline
Guest Service Representative
Kwik Trip
08.2021 - 12.2023
BBA - Finance
University of Wisconsin - La Crosse
High School Diploma -
West De Pere High School