Dynamic Sales Associate with a proven track record at True Sports Cards and Collectibles, excelling in customer engagement and sales expertise. Leveraged exceptional people skills and retail operations knowledge to boost customer satisfaction and repeat business. Skilled in payment processing and problem-solving, consistently meeting deadlines through effective time management.
Overview
3
3
years of professional experience
Work History
Sales Associate
True Sports Cards and Collectibles
Rocklin, CA
11.2021 - 07.2024
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Built relationships with customers to encourage repeat business.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Handled customer complaints in a professional manner.
Upsold additional items based on customer interests and needs.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.