Will Hulett
Austin,TX
Summary
Results-driven professional with four years of experience in tech sales and customer service corporate roles. Proven expertise in delivering exceptional customer experiences and driving revenue growth. Demonstrated adaptability and versatility through successfully contributing to various companies in diverse capacities
Overview
3
3
years of professional experience
Work History
Account Executive
Spotify
02.2022 - 02.2023
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business. Met $15M annual team revenue goal.
- Identified customer needs to achieve service levels that met and exceeded expectations.
Platform Success Partner
Podsights (a Spotify Company)
04.2021 - 02.2022
- Impacted the growth of the startup until the point of acquisition. (19th hire. Podsights was acquired at just under 50 employees)
- Responded to 50 email requests daily in order to assist all active clients
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Customer Experience Specialist
Clark's
09.2019 - 02.2021
- Resolved customers' issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships.
- Maintained extensive knowledge of company products to recommend items aligned with customer needs.
- Documented customer interactions in internal database to maintain customer service history details.
Education
Bachelor of Arts - Communications
Virginia Tech
Blacksburg, VA05-2019
Skills
- Account Relations
- Serve Customers
- Verbal and Written Communication
- Promote Products
Timeline
Account Executive
Spotify
02.2022 - 02.2023
Platform Success Partner
Podsights (a Spotify Company)
04.2021 - 02.2022
Customer Experience Specialist
Clark's
09.2019 - 02.2021
Bachelor of Arts - Communications
Virginia Tech
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