Will Johansen
San Francisco,CA
Summary
Results driven professional with distinguished experience in technology consulting industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Successful record of expanding network connections by detailed communication and diligent follow through.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Commercial Account Executive
DocuSign
San Francisco, CA
10.2022 - Current
- Assessed accounts and developed strategy to identify and engage decision makers in full sales cycles from discovery to deal closure.
- Achieved sales goals by building relationships with customers and community and establishing long-term business growth.
- Top 5% of sales reps in customer retention, grew year over year eSignature sales by 80% in current customers.
- Selected as sales team mentor, led onboarding for 2 new hires who delivered ramp and non-ramp targets while under guidance
Sr. Market Development Representative
DocuSign
San Francisco, CA
08.2022 - 10.2022
- Consistent performer: Exceeded quota all months in seat, 127% average career attainment to date
- Led sales enablement efforts by designing and delivering comprehensive training programs for 3 new hires, ensuring deep understanding of DocuSign's solutions, industry, and sales techniques
Enterprise Market Development Representative
DocuSign
San Francisco
05.2021 - 08.2022
- Assumed under performing territory, secured existing customers, qualified new business: Achieved 118% of plan and Pinnacle Club Status for H1 FY23
- New business champion: In < 13 months generated 91 qualified opportunities and secured $298,579 GNMRR (most on team during that span)
- Lead best practice bi-weekly coaching sessions for AE/MDR relationships, discovery & cold calls, organization, and
territory mapping - Scraped through company financial reports to create tailored and pointed marketing materials to increase product awareness and engagement with target decision makers
- Recognized by management as Q2 FY23 Team Leadership Award recipient
Project Analyst Intern
VMware, Inc, Worldwide Professional Services
06.2020 - 05.2021
- Drove standardization of regional QBR template for the business across all three GEOs as well as prepared the WWPS QBR presentation, ensuring consistent metrics and reducing time to production by half
- Developed global summary tracker for ELA/Prem Support Renewals to drive conversion conversations for the CXS offering, VMware Success360
- Performed detailed Services Sales Rep productivity analysis each quarter to provide executive leadership with visibility into sales rep performance across several KPIs such as YoY Growth, Pipeline Conversion, and bookings/revenue by line of business
- Supported ad hoc data requests and gained experience in Changepoint revenue tracking, TableausSE and Salesforce, inclusive of data analysis to show historical trends as well as in-quarter forecast across bookings and revenue for VMware’s $1B services portfolio
Customer and Vendor Relations Manager
KnB Advertising
06.2019 - 05.2020
- Used Quickbooks software to facilitate gear, purchase, and sales orders in an organized manner
- Interacted with over 20 customers and businesses per day to ensure product was ready by desired timeframe
- Prepared finished product for freight delivery to various customers throughout San Luis Obispo
Education
Bachelor of Science - Industrial Technology and Packaging
California Polytechnic State University
San Luis Obispo, CA12.2020
Supply Chain & Logistics, Supply Chain Management in Manufacturing and Services, Production Planning & Control Systems, Lean Systems Management, Industrial Sales, Product Design & Development, Information Systems, Applied Business Operations -
Skills
- Computer Skills: Excel, Tableaus, Salesforce, Google Suite, Changepoint, Sharepoint, Smartsheet, DocuSign, Quickbooks, Microsoft Office Suite, SolidWorks, Artios CAD
- Job Skills: Forecasting, Cold-Calling, Sales Discovery, BANT methodology, Sandler methodology, Effective Customer Communication, Executive Alignment, RFP/RFIs, Reporting, Presentations
Certification
Lean Six Sigma Green Belt (LCGB)
Timeline
Commercial Account Executive
DocuSign
10.2022 - Current
Sr. Market Development Representative
DocuSign
08.2022 - 10.2022
Enterprise Market Development Representative
DocuSign
05.2021 - 08.2022
Project Analyst Intern
VMware, Inc, Worldwide Professional Services
06.2020 - 05.2021
Customer and Vendor Relations Manager
KnB Advertising
06.2019 - 05.2020
Bachelor of Science - Industrial Technology and Packaging
California Polytechnic State University