WILL NORDHORN
Olympia,WA ᐧ
Summary
Adept at identifying optimal curricula and developing plans. Good problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. Decisive, practical and strategic in both creative and clerical environments.
Overview
4
4
years of professional experience
Work History
Operations Student Director
Office of Admissions, Willamette University
08.2022 - 05.2023
- Supervised, led, and trained Student Operations team
- Managed inventory of admissions materials for counselor visits and prospective students
- Delegated tasks and prioritized assignments within Student Operations team
- Acted as point person for data cleansing-related inquiries
Operations Coordinator
Willamette University Office Of Admissions
05.2021 - 08.2022
- Conducted data cleansing, consolidating duplicate records, and ensuring data accuracy of Customer Resource Management database
- Prepared materials for counselor travel
- Processed transcripts and conducted GPA checks for scholarship calculations
Admissions Ambassador
Willamette University Office Of Admissions
09.2020 - 05.2021
- Organized and conducted informational campus tours for prospective students and families
- Adapted to COVID restrictions, ensuring safe and engaging experiences
- Provided online tours via Zoom during COVID restrictions
- Coordinated with other tour guides to optimize tour schedules
- Conducted post-tour outreach to students
Student Caller
Willamette University Annual Fund Call Center
09.2019 - 12.2019
- Conducted outreach to university alumni for Annual Fund donations
- Collected credit card information for donations
- Utilized persuasive skills and three-ask approach for donation requests
- Performed additional post-interaction outreach to donors
Education
BA - English
Willamette University
Salem, OR05.2023
Skills
- Customer Service
- Program Development and Management
- Writing (Grant Writing, Creative Writing)
- Research (Database, Archival)
- Data and Inventory Processing
- Team Training and Development
Grants
Carson Academic Research Grant
5/2022 - 5/2023
- Utilized skills in persuasive writing to secure funding
- Budgeted time and finances of project
- Conducted research into literature applicable to project
- Hired and Managed international art team
- Created graphic novel product within budget and deadline
Timeline
Operations Student Director
Office of Admissions, Willamette University
08.2022 - 05.2023
Operations Coordinator
Willamette University Office Of Admissions
05.2021 - 08.2022
Admissions Ambassador
Willamette University Office Of Admissions
09.2020 - 05.2021
Student Caller
Willamette University Annual Fund Call Center
09.2019 - 12.2019
BA - English
Willamette University
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