Will Pleasants
Charlotte,NC
Summary
Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions. Talented salesperson successful at consistently delivering highest quality service. Fast worker focused on going extra mile to sell more and keep customers happy. Committed to attracting new loyal customers by maintaining consistent excellence in service.
Overview
12
12
years of professional experience
Work History
Outside Sales Representative
Mad City Windows and Baths
Charlotte, NC
06.2024 - 04.2025
- Met with homeowners to discuss home improvement projects
- Sold and did business through a one call close sale
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Built strong client rapport to establish diversified network of connections.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed, maintained and utilized diverse client base.
Territory Sales Representative
LEI Home Enhancements
Charlotte, NC
11.2023 - 02.2024
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Consistently met or exceeded quarterly sales targets by effectively managing sales pipeline and closing deals strategically.
- Expanded client base through effective prospecting, cold calling, and networking events.
- Delivered exceptional post-sales support by ensuring client inquiries were addressed quickly while maintaining regular communication.
- Enhanced product knowledge across territory with comprehensive training sessions, improving sales team confidence and effectiveness.
- Identified and pursued new business opportunities, conducting market analysis to tailor approaches to various customer segments.
- Increased territory sales by cultivating strong relationships with new and existing clients.
- Drove customer satisfaction and loyalty, conducting regular follow-up meetings to understand and address their evolving needs.
Sales Manager
Personal Touch Auto Detailing
Indian Trail
01.2023 - 05.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Consultant
Plaza Appliance Mart
Charlotte, NC
01.2016 - 09.2022
- Listened to customers to understand needs and refer to optimal services.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Handled credit and debit card payment processing to complete purchasing experience.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Priced out products for customers and drew up sales paperwork.
- Worked with fellow sales team members to achieve group targets.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Developed key customer relationships to increase sales.
- Adhered to company initiatives and achieved established goals.
- Monitored customer order process and addressed customer issues.
- Contacted new and existing customers to outline benefits of products.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Kitchen Prep Cook
Chick-fil-A
Indian Trail, NC
01.2013 - 01.2015
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Grilled and deep fried various foods from meats to potatoes.
- Helped train and develop new talent.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
Education
High School Diploma -
Methodist University
Fayetteville, NC05.2015
Skills
- Customer Relationship Management
- Inside and Outside Sales
- Relationship Selling
- Post-Sales Support
- Sales Closing
- Product Management and Pricing
- Product and Service Knowledge
- Appliances Knowledge
- Customer Needs Assessment
- Product Merchandising
Objection handling
Accomplishments
- I have been a million dollar salesperson for the past three years in appliances.
Education and Training
other
Languages
English
Full Professional
Timeline
Outside Sales Representative
Mad City Windows and Baths
06.2024 - 04.2025
Territory Sales Representative
LEI Home Enhancements
11.2023 - 02.2024
Sales Manager
Personal Touch Auto Detailing
01.2023 - 05.2023
Sales Consultant
Plaza Appliance Mart
01.2016 - 09.2022
Kitchen Prep Cook
Chick-fil-A
01.2013 - 01.2015
High School Diploma -
Methodist University