Will Reynolds
Menomonee Falls
Summary
Results-driven management professional with 3+ years of leadership experience, a Bachelor's degree in Business Management, and an M.S. in Organizational Leadership in progress. Brings hands-on experience in cash handling, financial reconciliation, sales growth, and customer relationship development, with a strong foundation in financial analysis, operations, and team coaching. Recognized for exceeding annual sales goals by more than 10% while maintaining service quality and profitability. Well prepared to contribute to a banking team through client service, operational discipline, and attention to detail
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Store Manager
Sherwin-Williams Paint Store
Glendale
03.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Customer Service Leader
Planet Fitness
Menomonee Falls
06.2019 - 03.2022
- Managed customer inquiries through phone, email, and in-person interactions.
- Mentored new employees on best practices for member engagement.
- Trained staff on company policies and effective communication techniques.
Education
Master of Science - Organizational Leadership
Saint Ambrose University
Davenport, IA 08.2024 - 06.2026
Bachelor of Science - Business Management
Saint Ambrose University
Davenport, IA 08.2019 - 04.2022
Skills
Detail-oriented management professional with 3 years of leadership experience and a Bachelor's degree in Business Management, currently pursuing an MS in Organizational Leadership Expertise in cash handling, financial reconciliation, and customer relationship development Achieved over 10% growth in annual sales while ensuring service quality and profitability Prepared to enhance client service and operational efficiency within a banking team
Accomplishments
- Academic and Athletic Scholarship Recipient
- Achieved 12% above annual sales goal leading to a presidents award
Timeline
Master of Science - Organizational Leadership
Saint Ambrose University
08.2024 - 06.2026
Assistant Store Manager
Sherwin-Williams Paint Store
03.2023 - Current
Bachelor of Science - Business Management
Saint Ambrose University
08.2019 - 04.2022
Customer Service Leader
Planet Fitness
06.2019 - 03.2022