Will Wooten
Columbia,MO
Summary
Results-driven Training Specialist with extensive experience in delivering impactful learning experiences. Skilled in Organizational Development and Soft Skills Training, fostering a culture of continuous improvement and employee engagement to support business goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Training and Development Specialist
Shelter Insurance Companies
Columbia, MO
10.2009 - Current
- Collaborated with cross-functional teams to identify training needs and align programs with organizational goals.
- Evaluated training effectiveness through feedback and assessments, ensuring continuous improvement.
- Facilitated workshops and seminars to promote professional development across departments.
- Mentored junior trainers, providing guidance on curriculum design and delivery techniques.
- Conducted needs assessments to tailor training initiatives for various employee levels and roles.
Conference Speaker
Self-employeed
Columbia, MO
03.2010 - 01.2021
- Delivered engaging presentations at industry conferences, enhancing audience understanding of complex topics.
- Developed and tailored content for diverse audiences, ensuring relevance and impact of messages.
- Collaborated with event organizers to coordinate logistics, optimizing attendee experience and satisfaction.
Private Music Instructor
Self-employeed
Columbia, MO
09.2002 - 06.2017
- Designed personalized lesson plans tailored to individual student needs and learning styles.
- Developed curriculum incorporating diverse musical genres to enhance student engagement and retention.
- Implemented effective teaching methodologies to foster skill development and musical understanding.
System Administrator
Shelter Insurance Companies
Columbia, MO
05.2004 - 10.2009
- Managed system installations, configurations, and upgrades to ensure optimal performance.
- Developed and implemented backup strategies to enhance data security and recovery processes.
- Conducted regular system audits to maintain compliance with security protocols and standards.
- Designed documentation for system procedures and processes, ensuring clarity and accessibility for users.
- Facilitated team collaboration, setting up and maintaining project management and communication tools.
Claims Adjuster
Shelter Insurance Companies
Columbia, MO
10.1998 - 05.2004
- Evaluated and processed insurance claims to ensure compliance with policy terms and regulations.
- Conducted thorough investigations to assess damage and determine liability in complex claims cases.
- Collaborated with legal teams and external adjusters to resolve disputes and expedite claim settlements.
- Reviewed medical records and documentation for accuracy, ensuring fair evaluations of personal injury claims.
- Implemented best practices for claim handling, leading to streamlined workflows and reduced processing times.
Education
Bachelor of Arts - Communications
Missouri Southern State University
Joplin, MO05-1996
Skills
- Training delivery
- Soft skills training
- Coaching and mentoring
- Leadership training
- Training facilitation
Certification
CPCU, API, AIC, AIC-M, AIS, ACS, AINS, ALMI