Used Car Manager
Nick Alexander MINI
Los Angeles, CA
10.2000 - 12/31/23
- Analyzed sales trends in order to identify areas needing improvement or additional focus.
- Reviewed documents such as titles, registration forms, insurance policies, contracts, warranties and extended service agreements prior to closing a sale.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Managed marketing and communications initiatives to promote brand awareness in local community, effectively driving sales.
- Ensured that all paperwork was completed accurately and submitted in a timely manner for each vehicle sale.
- Reviewed and controlled used vehicle inventory to maintain accurate supply.
- Collaborated with automotive technicians to inspect vehicles before listing them for sale.
- Conducted performance reviews of sales staff on a regular basis to ensure they met department goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
