Willem Brian Smith
New York,NY
Summary
Dynamic HR professional with expertise in talent acquisition, employee relations, and policy implementation. Proven track record in fostering positive workplace cultures, ensuring compliance, and resolving complex HR issues. Eager to contribute skills in a growth-oriented organization committed to employee well-being.
Overview
5
5
years of professional experience
Work History
Human Resources Manager
Customer Management Practice, IQPC Exchange, CLN
2021.10 - 2024.01
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coached managers of 3 business units through employee engagement, documentation, discipline and performance improvement plans.
- Built comprehensive career maps for all core functions of the organization.
- Executed end-to-end recruitment across a variety of functions.
- Managed a team of two direct reports: one a recruiter, the other an administrator.
Host/Producer (Temporary Pandemic Employment)
The People's Improv Theater
2020.04 - 2022.05
- Directed and produced 2-3 streaming shows per week, liaising with talent and fulfilling technical aspects of live streams.
- Facilitating safe returns to live programming amidst Covid-19 pandemic.
- Increased nightly ticket revenues by over 60% since taking over live programming.
Talent Acquisition Manager
GDS Group
2019.02 - 2020.03
- Managed all phases of recruitment, including defining hiring management needs and posting available positions.
- Supported management in developing and implementing personnel policies and procedures.
- Liaised as NY office with offices in Miami and Bristol re: onboarding, personnel, benefits, sales performance, accounting, IT, terminations, promotions, and succession plans.
Education
Bachelor of Arts -
Emerson College
Boston, MA2016
Skills
- LinkedIn Recruiter
- Employment Agreements
- CV Qualification
- New Employee Orientation
- Performance Management
- Conflict Mediation
- Legal Compliance
- Terminations
Interests
- Theatre
- Improv
- Cooking
Timeline
Human Resources Manager
Customer Management Practice, IQPC Exchange, CLN
2021.10 - 2024.01
Host/Producer (Temporary Pandemic Employment)
The People's Improv Theater
2020.04 - 2022.05
Talent Acquisition Manager
GDS Group
2019.02 - 2020.03
Bachelor of Arts -
Emerson College
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