Willerlys Lugo
West Jordan,Utah
Summary
Detail-oriented and highly dependable professional with over two years of experience in administrative operations, customer support, and data accuracy tasks. Strong ability to follow strict guidelines, maintain quality standards, and complete repetitive tasks with precision. Proven track record of reviewing, organizing, and processing large amounts of information, with high attention to detail. Bilingual (English/Spanish) and skilled in problem-solving, documentation, and performance consistency—ideal for high-accuracy roles such as data labeling for machine-learning systems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ORTHODONTIC ASSISTANT
ELISON ORTHODONTICS
West Jordan, UT
02.2025 - 04.2025
- Captured, reviewed, and organized intraoral photos and radiographs, ensuring image clarity and proper documentation, which is directly relevant to Data Labeler precision tasks.
- Followed detailed protocols to maintain accuracy in patient charts and imaging records.
- Supported workflow by communicating updates, and identifying discrepancies in documentation.
- Assisted in training new employees on standard operating procedures and safety guidelines.
MANAGEMENT / CUSTOMER SERVICE REPRESENTATIVE
BLUEGROUND BUILDERS
West Jordan, UT
10.2024 - 04.2025
- Prepared weekly and monthly reports, reviewing data for accuracy and consistency before submission.
- Resolved customer issues using analysis, pattern recognition, and problem-solving skills.
- Maintained organized internal records and documentation, following company standards.
- Ensured compliance with policies while handling sensitive information.
FRONT DESK RECEPTIONIST
SPECIALTY DENTAL BRANDS
Murray, UT
10.2022 - 09.2024
- Performed high-volume data entry, administrative updates, and record management with strong accuracy.
- Managed digital and physical files, ensuring correct categorization and organization.
- Identified and corrected errors in patient information and billing records.
- Handled multi-task workflows while maintaining consistency, and attention to detail.
Education
HIGH SCHOOL -
WEST JORDAN HIGH SCHOOL
West Jordan, UT05.2019
Skills
- Customer service
- Interpersonal skills
- Active listening
- Quality assurance
- Dependability
- Planning
- Organizing
- Time management
- Decision making
- Problem solving
- Leadership
- Compliance
- Data entry and quality review
- High attention to detail
- Following SOPs and compliance
- Critical thinking and accuracy
- Fast learner – new tools/systems
- Multitasking and time management
- Strong communication
- Team collaboration
- Bilingual: English and Spanish
Certification
- CPR
- Driver License
Languages
- Spanish, Native
- English, Bilingual
Timeline
ORTHODONTIC ASSISTANT
ELISON ORTHODONTICS
02.2025 - 04.2025
MANAGEMENT / CUSTOMER SERVICE REPRESENTATIVE
BLUEGROUND BUILDERS
10.2024 - 04.2025
FRONT DESK RECEPTIONIST
SPECIALTY DENTAL BRANDS
10.2022 - 09.2024
HIGH SCHOOL -
WEST JORDAN HIGH SCHOOL