Willette Golden
Reynoldsburg,OH
Summary
Epic Go-Live Consultant with extensive experience in executing go-live strategies and troubleshooting complex issues using Epic ATE software. Proven ability to configure hardware and software, collaborate with support teams, and minimize disruptions. Strong critical thinking, team leadership, and decision-making skills backed by Epic certification.
Overview
2
2
years of professional experience
Work History
Epic Go-Live Consultant
Guthrie Lourdes
06.2024 - 06.2024
- Collaborated with project teams to successfully execute go-live strategies within designated timeframes.
- Troubleshot complex issues effectively using analytical thinking skills combined with a deep understanding of the Epic ATE software.
- Collaborated proactively with other Support Specialists to share knowledge and provide comprehensive support solutions for all users.
- Configured hardware, devices, and software to set up work stations for employees.
- Minimized disruptions during go-live events through thorough planning, preparation, and coordination among team members.
Epic Go-Live Consultant
Memorial Hermann Hospital
05.2024 - 05.2024
Epic Go-Live Consultant
Providence Newberg Medical Center
03.2024 - 03.2024
Epic Go-Live Consultant
Christus Health
02.2024 - 02.2024
Epic ATE Support Specialist
RWJBH - Monmouth Medical Center
10.2023 - 10.2023
Epic ATE Support Specialist
University Hospital - University Health System
09.2023 - 09.2023
Epic Trainer
Mount Sinai Health System
01.2023 - 01.2023
Epic Go-Live Consultant
Atrium Healthcare
04.2022 - 04.2022
Epic Go-Live Consultant
Trinity Health
02.2022 - 02.2022
Education
BBA - Business
University of Maryland, Baltimore County
Baltimore, MD06-2016
Skills
- Epic Super User
- Clindoc
- Electronic Medical Records
- Critical thinking abilities
- Team Leadership Qualities
- Decision-making capabilities
- Go Live Support
- Op Time
- Product Promotion
Timeline
Epic Go-Live Consultant
Guthrie Lourdes
06.2024 - 06.2024
Epic Go-Live Consultant
Memorial Hermann Hospital
05.2024 - 05.2024
Epic Go-Live Consultant
Providence Newberg Medical Center
03.2024 - 03.2024
Epic Go-Live Consultant
Christus Health
02.2024 - 02.2024
Epic ATE Support Specialist
RWJBH - Monmouth Medical Center
10.2023 - 10.2023
Epic ATE Support Specialist
University Hospital - University Health System
09.2023 - 09.2023
Epic Trainer
Mount Sinai Health System
01.2023 - 01.2023
Epic Go-Live Consultant
Atrium Healthcare
04.2022 - 04.2022
Epic Go-Live Consultant
Trinity Health
02.2022 - 02.2022
BBA - Business
University of Maryland, Baltimore County
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