Summary
Overview
Work History
Education
Skills
Timeline
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William Abernathy

Thomasville,NC

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

8
8
years of professional experience

Work History

Shift Leader

Rex Oil
08.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Cashier

Exxon Skyway
04.2016 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

GED -

Asheville Buncombe Technical Community College
Asheville, NC

Skills

  • Operations Support
  • Production Reporting
  • Customer Service Management
  • Production Scheduling
  • Equipment Troubleshooting
  • Staff Education and Training
  • Cash Handling
  • Client Support
  • Conflict Resolution

Timeline

Shift Leader

Rex Oil
08.2020 - Current

Cashier

Exxon Skyway
04.2016 - 08.2020

GED -

Asheville Buncombe Technical Community College

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William Abernathy