Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Albers

Winchester,Virginia

Summary

Well-rounded driven individual with a proven track record across multiple job fields. Specializes in enhancing operational efficiency through relationship building, effective staff training, and strong work ethic. Skilled in problem-solving and team leadership, I consistently improve customer satisfaction and service quality while fostering a collaborative work environment.

Overview

8
8
years of professional experience

Work History

Operations Manager

Vibrissa Beer and Kitchen
08.2022 - Current
  • Streamlined inventory management processes to enhance accuracy and reduce waste.
  • Coordinated staff schedules of up to 20 team members to optimize labor efficiency and service quality.
  • Implemented training programs for new employees, fostering skill development and team cohesion.
  • Analyzed customer feedback to refine menu offerings and enhance guest satisfaction levels.

Technician

Rentokil NA
02.2022 - Current
  • Conducted routine pest inspections to identify signs of infestation and potential risks.
  • Developed and implemented effective treatment plans for various pest control issues.
  • Collaborated with team members to ensure compliance with safety regulations and protocols.
  • Trained new technicians on equipment usage, safety procedures, and service standards.

Landscape Foreman

Lilly's Landscaping
03.2017 - 01.2022
  • Supervised daily landscape operations, ensuring safety protocols and efficient workflow adherence.
  • Trained and mentored junior staff on equipment use and landscape maintenance techniques.
  • Coordinated project timelines and resources to meet client specifications and deadlines.
  • Implemented quality control measures to enhance service delivery and customer satisfaction.

Education

Associate of Arts -

Potomac State College
Keyser, WV
05.2013

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operational efficiency
  • Decision-making
  • Employee relations and conflict resolution

Timeline

Operations Manager

Vibrissa Beer and Kitchen
08.2022 - Current

Technician

Rentokil NA
02.2022 - Current

Landscape Foreman

Lilly's Landscaping
03.2017 - 01.2022

Associate of Arts -

Potomac State College

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