Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
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William Aranda

Los Angeles,CA

Summary

Dynamic barista with expertise in espresso machine operation and exceptional customer service at Target. Recognized for elevating customer loyalty through effective problem resolution and soft selling techniques. Proven ability to train new employees and manage inventory, contributing to a positive team environment.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks, Target
08.2024 - 05.2025
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained in multiple departments for full knowledge of customer service and stocking items.
  • Ensured resupply of sandwiches and pastries by handling food order.
  • Completed full responsibilities of both opening and closing such as running shifts, arranging merchandise and properly delegating cleaning tasks

Landscaper

Independent Employer
12.2023 - 07.2024
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Coordinated with other landscaping professionals to improve outdoor areas.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Managed a little over 10 houses in one day

Skills

  • Espresso machine operation
  • Coffee expertise
  • Soft selling
  • Opening and closing duties
  • Ingredient restocking
  • Team collaboration
  • Inventory management
  • POS systems
  • Multitasking and organization
  • Exceptional customer service
  • Supply ordering
  • Shift scheduling

Accomplishments

  • Named best beverage sequencer in the district.
  • Helped elevate customer connection score from 60 to 100 percent.
  • Personally recommended to be made barista trainer by district manager in under 3 months.
  • Given additional responsibilities of Main opener, running shifts and supply order.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Barista

Starbucks, Target
08.2024 - 05.2025

Landscaper

Independent Employer
12.2023 - 07.2024