Dynamic supervisor with proven leadership at Worldwide Flight Services, excelling in workflow optimization and employee motivation. Expert in operations management and strategic planning, I successfully enhanced team efficiency and resolved customer issues, fostering a productive environment. Committed to maintaining high standards of safety and compliance while driving performance improvements.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supervisor
Worldwide Flight Services
Los Angeles, CA
04.2015 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives, and communication goals.
Conducted routine inspections to check quality and compliance with established specifications.
Supervised daily operations of cargo handling and logistics processes.
Coordinated staff schedules to ensure adequate coverage and efficiency.
Trained new employees on safety protocols and operational procedures.
Communicated effectively with team members to resolve operational issues.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Supervisor
Permaswage
Gardena, CA
02.2009 - 09.2013
Maintained clean, orderly work environment free of hazards.
Operated equipment while observing standard safety procedures.
Helped train new employees in safe practices and warehouse procedures.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Strapped items down over protective padding to secure throughout transportation.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Supervisor
Vista Theaters
Los Angeles, CA
06.2004 - 05.2009
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.