William Arnette
El Paso,Tx
Summary
Results-driven sales professional committed to continuous growth in sales revenue. Excellent communicator while building a relationship on trust to uncover client(s) needs. Very savvy while asking qualifying questions during sales process. GREAT CLOSER!!
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative
Credit Repair USA
Jacksonville, FL
04.2018 - 04.2024
- Sourced and pre-qualified leads and identified new business opportunities by dialing 100 daily outbound calls to build partnerships and achieve sales quota.
- Described product to customers accurately and explained benefits of our services.
- Ensured superior customer-service by addressing customer concerns, demonstrating empathy and resolving problems on spot.
- Asked open-ended questions to access customer needs.
- Negotiated prices, terms of sales and service agreements.
- Prioritized tasks and projects to meet tight deadlines.
- Developed and delivered engaging sales presentations to convey product benefits
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
- Organized sales paperwork, presented proposals and finalized contracts
- Revitalized product revenues to over $320,000 in one year
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering advice on purchases and promoting additional products.
- Completed daily cold calling and outreach to build sales pipeline.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated new leads through networking and attending industry events.
Sales Manager
Ameritel Communications
Jacksonville Fl
01.2015 - 03.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Evaluated performance against goals and implemented appropriate development plans.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Education
Associate of Arts - Business Administration
Florida Metropolitan University
Jacksonville, FL03.1998
Skills
- Motivated team player
- Excellent communication skills
- Strong interpersonal skills
- Persuasive negotiator
- Reliable
- Positive outlook
- Multitasking Abilities
- Decision-Making
- Account development
- Account Management
- Sales strategy
- Systems and software programs
- Prospecting Skills
- Converting Leads
Certification
- Sales Essentials Certificate
- CPSP - Certified Professional Sales Person
Timeline
Sales Representative
Credit Repair USA
04.2018 - 04.2024
Sales Manager
Ameritel Communications
01.2015 - 03.2018
Associate of Arts - Business Administration
Florida Metropolitan University