William Ball
Chapel Hill,NC
Summary
I am intensely driven by the need to satisfy customers, and build lasting relationships that continue to grow, and build trust. As a workplace planning associate at Fidelity, I will use my skills and drive to help provide an ideal financial plan individualized for each customer, which will give them an opportunity to fulfill all future financial goals. My reliable experience and proven track record in customer service and professional development, will pair well with Fidelity's client-centric approach and reputation for innovation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Intern
Consolidated Electrical Distributors
- Participated with outside sales meetings where we sold product valued up to $250,000
- Engaged with corporate executives during quarterly meeting to discuss future products and finances
- Learned extensive product line to help facilitate inside sales.
Waiter/Bartender
The Rickhouse American Provisions & Spirits
07.2021 - Current
- Manage front of house, to include customer flow, team support, food quality, and handle all unsatisfied customers
- Train new employees on how to facilitate the daily duties of the restaurant to ensure customer satisfaction and consistent great health and safety scores
- Provide a professional fine dining experience for more than 30 customers each 4-hour shift
- Balance all money in the register at the end of each night and reconcile sales total for day.
Assistant Manager
Benny Capella's
12.2020 - 05.2021
- Opened and/or closed the business as manager 5 days a week and completed money drops on a rotating schedule with manager
- Delegated all restaurant maintenance tasks to different employees for the upcoming week and followed up to ensure accuracy and completion
- Created a bi-weekly schedule for the restaurant to ensure staffing levels appropriate for customer flow.
Education
Bachelor of Science in Business Administration - Management
East Carolina University College of Business
Greenville, NC05.2024
Skills
- Client acquisition
- Customer service
- Customer Relation Management
- Leadership
- Problem Solving
Memberships And Activities
- Sigma Pi Fraternity, East Carolina University, 2020, 2022
- East Carolina University Men's Club Soccer, East Carolina University, 2019, 2022
- Youth Soccer Camp Leader, Duke University, 2017, 2020
- Mission Trip to House Rebuild after Hurricane, Puerto Rico, 2018
Certification
- Excel
- Strategic Negotiation
- Managing Organizational Change
Timeline
Waiter/Bartender
The Rickhouse American Provisions & Spirits
07.2021 - Current
Assistant Manager
Benny Capella's
12.2020 - 05.2021
Business Intern
Consolidated Electrical Distributors
Bachelor of Science in Business Administration - Management
East Carolina University College of Business
- Excel
- Strategic Negotiation
- Managing Organizational Change
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